have added that to the post on the Plusnet Forums

Bob snap..."PlusNet Residential Generic Services Product"

see the reply on my linked thread above - you will lose them - https://community.plus.net/t5/My-Account-Billing/Loo...

yep.....been on that thread as well...no problems only a few quid/month.

In reply to a post by RobertoS:

As for cancelling your Plusnet broadband that would be where you went wrong.

Migration is only possible if you continue to use a service that makes use of Openreach. I did a provide and then ceased my Plusnet broadband a/c and ported my telelphone number which killed the phone line.

(No refereals invloved in my case.)

It does appear that there is (or maybe was) an option to migrate to Plusnet dialup PAYG. In that case you could keep your email a/c FOC but your could only send email via your dial up connection. Sending via another internet connection would not work. (so I have just read)

I've never used Plusnet email.

One must wonder why they now need to do this?

In the past the people who built up high numbers of referrals would likely be people who had been with Plusnet for some time and stayed loyal to Plusnet.

I wonder if this move is a sign that they are finding the amount they are paying out in referrals to people who have left is increasing significantly because more and more of the long time loyal customers are becoming fed up with the declining standards and leaving?

Ooooo jelv!

Thou art a true cynic. But could well be spot on.

I wonder if it is also perhaps related to the volume of referrals someone has? Though I haven't checked my emails yet today.

ADSLMax will be furious.. Get ready for it.. LOL

In reply to a post by Michael_Chare:

It does appear that there is (or maybe was) an option to migrate to Plusnet dialup PAYG. In that case you could keep your email a/c FOC ...

I certainly changed to a Dial-Up PAYG account for a short while when I had moved home (and then needed time after moving home to get an active landline). I never used the PAYG connection (and was not using PN for e-mail anyway, by then) but did get commission payments into my account.

I wonder whether it is just a change in policies now, and taking account of the £880K fine, to check over the figures much more more carefully !