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Davey_H
(learned) Wed 26-Apr-17 10:30:38

Price Increases/Product changes and Privacy Protect

[link to this post]

Plusnet has just announced Price increases and product changes for end of June as well as adopting their parents Privacy Protect technology

https://www.plus.net/#priceChange2017

http://www.ispreview.co.uk/index.php/2017/04/uk-isp-...

deleted
(deleted) Wed 26-Apr-17 11:12:38

Re: Price Increases/Product changes and Privacy Protect

[re: Davey_H] [link to this post]

Hoping that I can cancel with these changes

ian72
(eat-sleep-adslguide) Wed 26-Apr-17 12:34:48

Re: Price Increases/Product changes and Privacy Protect

[re: deleted] [link to this post]

As long as you make the move within 30 days of you officially being informed then yes - that is assuming you don't have a package where some parts are covered by cancellation and others aren't (for example if you have line rental saver then you could lose any outstanding months on that).

RobertoS
(elder) Wed 26-Apr-17 15:28:33

Re: Price Increases/Product changes and Privacy Protect

[re: ian72] [link to this post]

To be precise, telling them within 30 days of being personally notified that he/she intends to migrate away because of the rise. Then placing an order very soon after, preferably doing both a couple of working days before the end of the 30 days.

My broadband basic info/help site - www.robertos.me.uk. Domains, site and mail hosting - Tsohost.
Connection - AAISP Home::1 80/20. Sync 65273/13554Kbps @ 600m. BQMs - IPv4 & IPv6

Troll-a-day
Troll-a-day
I suffer from them
Everyday.

Edited by RobertoS (Wed 26-Apr-17 15:31:03)

ian72
(eat-sleep-adslguide) Wed 26-Apr-17 15:44:21

Re: Price Increases/Product changes and Privacy Protect

[re: RobertoS] [link to this post]

OK, minor wording change - as long as the move is initiated before the 30 days is up.

RobertoS
(elder) Wed 26-Apr-17 15:50:49

Re: Price Increases/Product changes and Privacy Protect

[re: ian72] [link to this post]

Agreed that it's minor in most cases smile

. But plenty of people take 15-21 day holidays, and reading emails may well be the last thing on the priority list on return. Which would make having left by the end of 30 (calendar) days impossible.

Even a fortnight's holiday would probably prevent it.

ian72
(eat-sleep-adslguide) Wed 26-Apr-17 15:56:35

Re: Price Increases/Product changes and Privacy Protect

[re: RobertoS] [link to this post]

My main reason was the post earlier where someone had assumed telling the ISP was enough to hold it open indefinitely. I agree my phrasing was a little lax but better to err on the side of caution so people don't get a nasty surprise.

RobertoS
(elder) Wed 26-Apr-17 21:17:15

Re: Price Increases/Product changes and Privacy Protect

[re: ian72] [link to this post]

I was thinking of exactly that thread as well in my reply smile

. The need for precision is high. I didn't even get it dead right in my first reply either.

I wasn't getting at you, or at least there was no such intention if that's how it looked.

ian72
(eat-sleep-adslguide) Thu 27-Apr-17 08:25:18

Re: Price Increases/Product changes and Privacy Protect

[re: RobertoS] [link to this post]

In reply to a post by RobertoS:
I wasn't getting at you, or at least there was no such intention if that's how it looked.

I didn't take it that way - I'm normally pretty chilled out wink

RobertoS
(elder) Thu 27-Apr-17 09:36:19

Re: Price Increases/Product changes and Privacy Protect

[re: ian72] [link to this post]

That's true. Like Titus. wink

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