In reply to a post by MrSaffron:

A quick peek at recent tests this afternoon a couple of times suggests 5% maybe 10% have an issue

OX, ME, PA, LA, NN areas by what we are seeing

Maybe more than 10%?

http://downdetector.co.uk/problems/plusnet/map/

Maybe, can only talk about the data I have and not what other sites talk about

Interesting part is that in some areas with issues some are getting reasonable results, so maybe a classic x out of y gateways having an issue.

Fair enough. I get you can only go from your own stats.

Seems to be a massive problem. Glad I am not caught up in it.

https://www.thinkbroadband.com/news/7825-slow-downlo...

Have pulled our data and done comparisons with what we usually see and this summary is now in our news, making it hopefully more visible for people and maybe the ISP themselves.

Thanks for highlighting Andrew. Hopefully we aren't waiting until the working week for a resolution, not been able to do much today with these dire speeds.

Sam

Is this Plusnet only or are other ISPs affected as well?

I thought you had cancelled before when there was a delay on activation, can't you make your mind up? All ISPs have a network problem sometimes why is it so unacceptable to you. By the way my PlusNet FTTC has not been affected today.

In reply to a post by Realalemadrid:

I thought you had cancelled before when there was a delay on activation, can't you make your mind up? All ISPs have a network problem sometimes why is it so unacceptable to you. By the way my PlusNet FTTC has not been affected today.

I had but the cancellation was not actioned so I thought I would chance it.

Just to be clear, the network problem was not the main issue. It was the fact it took 5 hours and a few customers to alert them to the fact, and when they did still nothing apart from a recorded message on the phone.

Maybe yours way not affected, but 2 people in my area who I don't know (and someone I do know) had service problems, which means, as we are all on the same NGA - I would have had too.

So I have cancelled 100% now - my TTB line had never had a problem in the 14 months i've had it.

Not a single one..

Seems BTW based networks stuff up a lot lot more

Think its just PlusNet

On AAISP I did both BT and tbb speed tests yesterday evening at postcode SK7 after you said on the Main Site that SK was affected on Plusnet. No 6-stream problem, single-stream a bit down but nothing to worry about. https://www.thinkbroadband.com/speedtest/15055839528... IP Profile 66.38Mbps.