In reply to a post by 23Prince:

I'm giving them a go afterall - even if I have to wait 3 weeks for them to turn the line on (not sure why it takes so long -the number they gave me is already ringing when I call it, but the line itself is dead)

Best case it acts like Infinity did - bad case. It's bad but a price rise will sort that

I hope it goes well for you, I only went with plusnet as I had to find a provider pretty quick and who was not going to charge a fortune to have my line activated an d plusnet gave me a good deal. TBH, they have not been too bad, had a couple of blips, one was the second week i was with them, but that again was a BTOR problem.
Speed have never been what I thought it would be, well it was on the first week, but then when Welsh Water decided to dig around the cabinet and and knocked it around on the second week i had fibre, when BTOR sorted it back out, the speed was never the same. but it was ok at around 24Mb/s.

Now for some strange reason i am back up to 40Mb/s after my line went belly up a couple of weeks or so ago, the problem I have now is that only a Huawie modem will connect and BTOR have no idea why, even their own equipment will not sync, either from my house or the cabinet.

In reply to a post by zyborg47:

In reply to a post by 23Prince:

I'm giving them a go afterall - even if I have to wait 3 weeks for them to turn the line on (not sure why it takes so long -the number they gave me is already ringing when I call it, but the line itself is dead)

Best case it acts like Infinity did - bad case. It's bad but a price rise will sort that

I hope it goes well for you, I only went with plusnet as I had to find a provider pretty quick and who was not going to charge a fortune to have my line activated an d plusnet gave me a good deal. TBH, they have not been too bad, had a couple of blips, one was the second week i was with them, but that again was a BTOR problem.
Speed have never been what I thought it would be, well it was on the first week, but then when Welsh Water decided to dig around the cabinet and and knocked it around on the second week i had fibre, when BTOR sorted it back out, the speed was never the same. but it was ok at around 24Mb/s.

Now for some strange reason i am back up to 40Mb/s after my line went belly up a couple of weeks or so ago, the problem I have now is that only a Huawie modem will connect and BTOR have no idea why, even their own equipment will not sync, either from my house or the cabinet.

Cheers, but after today's fiasco ( and seeing it bad with my own eyes via a neighbour) I cancelled. I paid £79,98 setup fees, I am getting that back.

BT will install a line for free but it's £20 more per month, not worth it really. I'll stick with the FTTC I have for now unless I can find an alternative.

Fair enough, i know they hads a problem last night which slowed the net down for some customers, a mate of mine being one of them, he was getting around 1-2Mb/s for some reason, it did not affect me. I think that have been sorted, but i will not know from my mate as he will be at church now, but I will find out when he gets back home.

While Plusnet belongs to Bt, i do not see myself ever going back to BT, far too many problems for the time i was with them for ADSL and their customer services stinks to be honest, it did then and it still stinks now. Need to get UK call centres.
At least plusnet have got UK call centres and I can understand what they are saying, just about, sometimes the Yorkshire accent is a bit strong Also BT is one of the most expensive out there, I do not understand why people stay with them to be honest.
But that is up to them.,

I was looking at sky before I had problems, but Plusnet gave me an offer, not a great offer, but it is an offer to stay for another 24 months and as long as it works and do what I want am happy. i am not really one of these people who change providers all the time, I only just changed my energy company after 6 years, was with Vodafone for mobile phone for around 5 years I think, changed to plusnet this year. Well £7.50 a month for 1,000 mins, 2Gb of data and unlimited text is a great deal.


I have been with plusnet now since February 2015, and to be honest it have been ok, the problem i have at the moment is confusing not just to me, but to BT openreach as well, but at least I am still connected.

Who are you with at the moment?

TBH, if money was not object then I would go for a smaller provider, but i prefer to spend my money on other things like new cameras