Good Offer Deal with PN

I phoned up PN to renewal my contract and they will matched Vodaphone superfast 2 £20.95 inc line rental with 24 months for PN unlimited fibre extra 80/20 with line only. I will get the price cheaper at £10.95 for the remaining of 2 years with referral scheme £10 (8 customers)

Can't fault PN with my excellent 80/20 since 2014

https://www.thinkbroadband.com/broadband/monitoring/...

As usual it's hard to believe you.
Two days ago you posted this on the PN forum

I have phoned up PN yesterday to cancel my offer with 2 years deal within 14 days cooling off period. I don't like long term contract. I will start to look for other ISP for G.fast 160/30 to migrate over soon.

That was cancel now. Staying with PN as G.fast is far too expensive. FTTC 80/20 at £10.95 for two years. Hopefully FTTP will be available in two years time!

Well done. PN point-blank refused to match Vodafone when I asked - so I've just moved to Vodafone instead. Goes live on Tuesday.

I assume you also have a Vodafone phone contract to get them to offer 80/20 at £20.95.

PN did refused to match vodafone but I call back next day and they matched it! You have to keep trying! Some sales staff are miserable but some staff are nicely and willing to match it. I would avoid vondafone if I were you. I heard vodafone are very bad network worse than plusnet network.

Edited by adslmax (Fri 12-Jun-20 19:15:49)

In reply to a post by albany11:

I assume you also have a Vodafone phone contract to get them to offer 80/20 at £20.95.

Yep, PN matched vodafone £20.95 including line rental for 2 years. But I got referral scheme of £10 discounts as well so I just pay £10.95 for two years fixed price.

In reply to a post by adslmax:

PN did refused to match vodafone but I call back next day and they matched it! You have to keep trying! Some sales staff are miserable but some staff are nicely and willing to match it. I would avoid vondafone if I were you. I heard vodafone are very bad network worse than plusnet network.

If you think Plusnet is bad then why did you stay with them, even for a cheap deal? You said vodafone is worse than Plusnet, so you are more or less saying that plusnet is bad.

I moved from Vodafone FTTC 40/10 to Plusnet FTTC 40/10. The quality of broadband service is very similar. What I do when the contract expires in a few more months will depend on the price that each offers.

The Plusnet internet product is very good. Probably amongst the best as long as you don't want FTTP or IPv6.

Their CS and accounts department very ropey. You cross your fingers and hope you don't need them.

I agree as I have no issues with Plusnet FTTC 80/20 since 2014 only got hit by banded on the line once (due to multi powercuts) but PN has sort it out with remote resetted DLM to get back to 80/20 and stay there ever since).

The only different is many isp's do have similar FTTC to Plusnet but PN are on a speed profile by default on DLM for speed/gamer quality with low ping. Most isp are on standard or stable profile.

As for Customer Service, I have no problem raise PM to one of the staff on PN forum as he always reply within few hours rather than PN support ticket which take longer than 5 days or never reply.

Edited by adslmax (Sat 13-Jun-20 09:54:14)