Plusnet TV closing

After receiving an email last month that Plusnet TV is closing and I will lose access to the BT Sport package, I contacted customer services about

If you’d like to keep a TV service then as we are part of the BT family, we’re able to bring you a range of options so you can access YouView along with additional TV content. If you’d like to discuss switching to BT or decide to end your service please call us on 0800 013 2632.

It appears customer services have zero options other than using the BT Sport app on a mobile. Nothing about accessing YouView.

So it's goodbye Plusnet after being switched to them from Madasafish in 2013.

In reply to a post by PeterTheBike:

After receiving an email last month that Plusnet TV is closing and I will lose access to the BT Sport package, I contacted customer services about

If you’d like to keep a TV service then as we are part of the BT family, we’re able to bring you a range of options so you can access YouView along with additional TV content. If you’d like to discuss switching to BT or decide to end your service please call us on 0800 013 2632.

It appears customer services have zero options other than using the BT Sport app on a mobile. Nothing about accessing YouView.

So it's goodbye Plusnet after being switched to them from Madasafish in 2013.

i remember when Plusnet really pushed their T.V service, took me a while to get them to stop sending me emails and text, it was only when they phoned me about it and I told them I don't have TV licence that they stopped.
I wonder why they are stopping it, I know people are choosing different ways to watch stuff these days and the You View platform is getting a bit old now, not that it was great when it was first released. Maybe they are trying to get people to jump to the more expensive BT services.

i think it is possible to watch BT sports on a firestick and a Roku, I found this on the BT website

Also, if your TV have a way of casting, you may be able to cast from your phone.

My Plusnet-supplied Youview box has continued to work faultlessly years after the TV trial I was part of ended. I'm not interested in BT Sport or any other sports channel, nor any of the extra channels that were available (there are plenty of other ways of getting the stuff I like) so I'm happy.

The box is standard YouView and so should continue working all the time YouView exists. The bolt ons are what PlusNet will be stopping.

In reply to a post by PeterTheBike:

I wonder why they are stopping it,

I think plus.net is being positioned as the value brand. EE as the middle brand and BT for those who don't mind the price. Hence no tv extras with no frills plus.net.

Its got a bit muddled though as plus.net is now one of the last remaining ones with a proper email service (not to mention usenet) while EE has jettisoned its email and only includes a telephone line for calls if you pay extra, but in fairness has better support with a Plymouth call center that actually answers.

Though it is a mystery why they can't just sell BT tv channels via all isp's like netflix or the iplayer does? I know they used to do clever multi casting stuff but you would have thought modern speeds would have allowed it.

In reply to a post by mnbvcxz:

I think plus.net is being positioned as the value brand. EE as the middle brand and BT for those who don't mind the price. Hence no tv extras with no frills plus.net.

Its got a bit muddled though as plus.net is now one of the last remaining ones with a proper email service (not to mention usenet) while EE has jettisoned its email and only includes a telephone line for calls if you pay extra, but in fairness has better support with a Plymouth call center that actually answers.

Though it is a mystery why they can't just sell BT tv channels via all isp's like netflix or the iplayer does? I know they used to do clever multi casting stuff but you would have thought modern speeds would have allowed it.

Email service? I presume you mean for support.

I don't know how much EE costs now, I don't take much notice, as I don't really have much to do with anyone that is on it these days.
No way would I go back to BT, for the price they charge their customer service is awful and to be honest their service offers me nothing more than what plusnet does.

The problem with broadband providers offering Tv services now is that there is so much choice, when BT started their TV service, there was sky and top up TV i think and that was more or less it. ITV digital had gone belly up by that time.
Now there are so many ways to get video services, that offering a TV service is not going to pull people in.
you view was not a great system anyway, the start of it the boxes were slow and unreliable, no doubt they are better now, but Freeview play have more or less taken that market now, even to the extent of being built into TV sets. My hisense have TV play built in, not that I have used it, so I have no idea what it is like. the last thing I read was that you could not go back in time on HD channels, but had to use SD, which is not ideal.

Do BBC users still have to change back to Sd to get local news? Yes I know this is not an you view or freeview problem, but is a BBC problem.

The only broadband provider who can do ok on offering Tv with their broadband packages is Sky, but only because of the way they work.

In reply to a post by mnbvcxz:

Email service? I presume you mean for support.

Actually I meant an outgoing SMTP email server. Plus net is one of the last to offer one, authenticated too. Sadly now quite rare. I value it anyway.

You have a Plusnet-provided email address, independent of hotmail, gmail, any other email address you have Adrian . It probably shows up in your Control Panel or whatever they call it. I forget what comes after the @.

It was created when you signed up to them. It did not exist before then.

You can send and receive using it and the Plusnet mail servers.

It almost certainly has many unread by you emails in it, most of which will have been copied to your main email address.

Do BBC users still have to change back to Sd to get local news? Yes I know this is not an you view or freeview problem, but is a BBC problem.

It is a while since I have used freeview but I am pretty sure that because it is delivered from the mast you can get news in HD. Whereas on Sky you have to switch to the SD channel because they don't broadcast every region in HD as they would use a large number of streams to do so.

In reply to a post by ian72:

Do BBC users still have to change back to Sd to get local news? Yes I know this is not an you view or freeview problem, but is a BBC problem.

It is a while since I have used freeview but I am pretty sure that because it is delivered from the mast you can get news in HD. Whereas on Sky you have to switch to the SD channel because they don't broadcast every region in HD as they would use a large number of streams to do so.

Our local transmitter (Chatton) does not carry the full range of multiplexes and we have to switch back to SD to see the local news on BBC. There are also some of the less prominent Freeview channels available on other transmitters which we cannot receive.