Surprise visit today from Openreach. Really nice, helpful, guy over from Belfast for a couple of weeks to help out us poor folks in London. He's putting in the fibre cable from the nearest TPON splitter to the front wall of my house. To his amazement the cable rod went straight through the ancient 1" duct that runs under my front garden. He says they are usually blocked.

I showed him where I wanted the ONT and he said that was no problem.

I can only hope that the OR guys who turn up for the main appointment are as decent and helpful.

In reply to a post by ppppenguin99:

He's putting in the fibre cable from the nearest TPON splitter to the front wall of my house.

The connectorised cable to the front wall of your house will have come from a Connectorised Block Terminal (CBT) not directly from the splitter.

In reply to a post by ppppenguin99:

I showed him where I wanted the ONT and he said that was no problem.

Hopefully this will put your mind at rest.

It wi possibly be an MJ Quinn operative doing your install they are doing a lot of installs for openreach now.

Round here it's Kelly Communications. I've not seen Quinn vans in my area.

The guy who did the survey and put in the fibre cable and CSP was genuine Openreach.

I ordered the PN hub 2 router (just pay for p&p) because I don't want any arguments about it not working.

Just to say, I ‘ ve heard tell of some PN circuits not working from the get go, the issue being PN having to do ‘something’ at their end …. moving the existing account from gateway to another , or similar.

This is beyond the remit of the installer, as long as it is all built on BTw correctly.

Just saying …. Hope yours goes smoothly

The OR guy said there was light in my fibre. That's no guarantee that it will be OK at the PN end.

Opebreach are making lots of their staff redundant and getting contractors in so your more likely to get a contractor.

In my recent upgrade to Plusnet full fibre the connection worked when installed but the speeds were low, there was some problem with BT Wholesale systems not completing the order. It was another week before this was sorted and I got the expected 300Mbps.

However this was nothing compared to the appalling delay due to Openreach failing to clear a blocked duct in the pavement. Order placed on the 26th March this year, two permission to dig dates went by with no one turning up. The updates from the OR escalation contact were obviously not true so I emailed the OR CEO and the high level complaints team got involved and sorted it. Eventually installed on the 4th of July, a reasonable amount of automatic compensation heading my way.

Kelly communications guy came today. Unlike the clued-up Openreach man who came on the first visit he knew just about enough to do the job. Although he was in a Kelly (working for OR) van he said he was self employed.

I had to do a little gentle persuasion to fit the ONT where I wanted it. He said he wasn't allowed to drill into wood! So I fitted the ONT to the wooden wall in my "network closet". After he realised that I was helping him and keeping down his time on site he was happy.

My job needed a 10m length of fibre from the ONT to the CSP. It came pre-terminated at the ONT end. He had to terminate it at the CSP end. He said he also had 20m and even 50m fibre cables on the van though he'd never actually used a 50m.

I've set up the PN Hub 2 router to the same SSID, wifi password and access password as my old router to make life easier. If the wifi works as well as my own TPlink Archer VR400 router it can stay. Otherwise I'll reconfigure the TPlink to act as a pure router. I would hope it can do the basic NAT and DHCP functions in that mode.

TBB speedtest gives 74.8Mb/s down and 18.4 up. Almost exactly what my old VDSL was giving. I don't think there's any equivalent of sync speed which used to be 80/20 rock solid with VDSL.

In reply to a post by ppppenguin99:

TBB speedtest gives 74.8Mb/s down and 18.4 up. Almost exactly what my old VDSL was giving. I don't think there's any equivalent of sync speed which used to be 80/20 rock solid with VDSL.

Seems a bit slow for a 80/20, just done a quick couple of speed test on our 150/30 and it comes back as 149/31 and 150/31, the only time I've noticed any drops are when testing VPN's.