I still haven't had any news about my domain/email. Both are still working.

Mine was only recent. They must be doing it in batches.

In reply to a post by TLM:

They did send the email a month prior - I must've missed it.

The only "deal" offered on the dashboard was £1 per month dearer than the email had offered, but I couldn't be bothered to argue the toss over 25p per week. Too old and ill now to get into this game of "negotiate your own renewal price" every year. I know that inevitably leaves me paying over the odds, but some things are not worth the hassle.

I agree.

As long as the contract starts in the region of £25-30/month I have no real complaints and class it as a decent price for the service given.

My own goal is if its a 2 year contract I expect starting closer to £25/month, a 1 year contract I expect closer to £30/month. Also it should be no more expensive per month than what a current new customer can get excluding any vouchers.

I saw this thread and wanted to share that I only received the 'your email is transferring' email early Jan-26, which coincides with the overall broadband renewal timeframe. I don't use the Plusnet email, so I registered with them NOT to transfer to the 3rd party.

I haven't used my PN supplied email for many years (I got my own domain soon after the great PN email meltdown in 2007(?) ) I'm surprised they have taken this long to discontinue it. I also moved my website away from PN many years ago, though amazingly it's still there and looking a bit out of date. I must try to find a way to disable it.

They will be transferred gradually so as not to overwhelm the new company.

In reply to a post by pyarwood:

They will be transferred gradually so as not to overwhelm the new company.

It is being done piecemeal but if you look at the PlusNet forum, from the number of complaints (including mine), it still seems as if they've 'got it round their necks'

I always use my own domain because its unaffected by ISP or provider move.

Yes, there was a link in the original notification email which you could use to opt out if you didn't want to bother with a transfer. Although I haven't used my PN email for quite a few years I did keep the mail account so I thought I'll wait and see when the transfer happens and then decide what to do.
There was also a link to an FAQ which I didn't bother reading then for the same I'll wait and see reason. My transfer completed the other day when I had an email from Greenby. What surprised me a little was the fact that I have a 30day trial period before they want £15 p.a for the service! I would have thought that would have been mentioned in the original email as a fairly big headline item - it's because I no longer have broadband with PN I discovered when I read the FAQ where it was buried towards the end of that FAQ.
Not that it bothers me at the end of the day, I'll just close the Greenby service as detailed in their email.

The email from Greenby that I got was explicit and said among other things -

"Free for 2 Years, Then Just £15 Per Year
Your Greenby email service is free for 2 years. After that, an annual fee of £15 (including VAT) applies to continue using the service. During the free period, you’ll have full access to your email and all of Greenby's great features. We've also increased your mailbox size from 1GB to 2GB. If you ever need more space, upgrades are available"

Do you clear your mailbox, does it contain several GB's of old stuff?

Edited by longedge (Sun 22-Mar-26 09:09:05)