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billd
(newbie) Wed 26-Oct-16 17:52:31

Switching Provider "range holder denied porting number"

[link to this post]

I was contacted by Sky today to tell me my broadband order had been cancelled. The reason given was that they could not port my number from Talktalk. On phoning talktalk they said they do not with hold numbers as they are not allowed to,anyway it would only lie dormant for 6 months. Sky insist the message they got was "Cannot port number,range holder denied" . Is this true and who is the range holder ? Is it Talktalk or wholesale. Any help appreciated.

deleted
(deleted) Wed 26-Oct-16 18:35:07

Re: Switching Provider "range holder denied porting number"

[re: billd] [link to this post]

try this lookup https://portal.aql.com/telecoms/network_lookup.php

billd
(learned) Wed 26-Oct-16 18:48:36

Re: Switching Provider "range holder denied porting number"

[re: deleted] [link to this post]

Thanks Batboy. Definately Wholesale. Still cannot figure out why they would not release the number but I,ll hastle them tomorrow.

Discus
(experienced) Wed 26-Oct-16 19:46:33

Re: Switching Provider "range holder denied porting number"

[re: deleted] [link to this post]

Very interesting. Info shows my number as still being Sky, even though BT for over 2 years..

Sorry to hijack.

http://www.marksfish.me.uk - Personal fishkeeping website

deleted
(deleted) Wed 26-Oct-16 20:04:01

Re: Switching Provider "range holder denied porting number"

[re: deleted] [link to this post]

Does this checker give the current operator or the original issuer in whose block the number sits? As an example in the case of my mobile, this was originally issued by Vodaphone with a phone. I almost immediately unlocked the phone and transferred to Giffgaff and now am with BT as part of a "cheaper" broadband deal. In both cases the changes were made using a PAC code.

AQL continue to show my number as being with Vodaphone.

deleted
(deleted) Wed 26-Oct-16 20:43:15

Re: Switching Provider "range holder denied porting number"

[re: deleted] [link to this post]

Yep, exactly same story here: number originally from Vodafone, ported to giffgaff, the above checker still shows as Vodafone.

deleted
(deleted) Wed 26-Oct-16 20:43:27

Re: Switching Provider "range holder denied porting number"

[re: Discus] [link to this post]

The lookup shows the owner of the number who have to give permission for the number to be ported between various telecom operators. When a number is ported, the ownership isn't.

Discus
(experienced) Wed 26-Oct-16 21:44:13

Re: Switching Provider "range holder denied porting number"

[re: deleted] [link to this post]

Thanks for the explanation smile

http://www.marksfish.me.uk - Personal fishkeeping website

Andrue
(eat-sleep-adslguide) Wed 26-Oct-16 22:09:13

Re: Switching Provider "range holder denied porting number"

[re: deleted] [link to this post]

Yup, same thing here. Number originally from Virgin Mobile. Been with Vodafone for over a year, that site still claims number owned by 'EE'.

Ah, just saw the explanation from Batboy. How..odd smile

---
Andrue Cope
Brackley, UK

Edited by Andrue (Wed 26-Oct-16 22:10:10)

uno
(knowledge is power) Thu 27-Oct-16 00:56:06

Re: Switching Provider "range holder denied porting number"

[re: deleted] [link to this post]

In reply to a post by Mml:
Yep, exactly same story here: number originally from Vodafone, ported to giffgaff, the above checker still shows as Vodafone.

http://www.pcapredict.com/en-gb/mobile-number-valida... is a good lookup and usually tells you the network that has the number now instead of the range holder.

Matt

uno Communications
t: 0333 773 7700
Official Maidenhead, Milton Keynes & Sheffield Speedtest.net Host

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