I have a friend with the same sort of line as mine Att: 23-25db and i get 1025kbps MAX and he syncs at 1100+ all the time on SVBN.

I'm happy enough keeping it as SMPF as makes changing ISPs easier

Cheers, will leave it for now then
Changing ISP isn't too much of a worry as can just Return to Donor, taking a 12 month voice contract, and use my other line while I wait for DSL to activate with new ISP.

I'd imagine it's doubtful that Sky install both a DSLAM and an MSAN in newly activated exchange...surely they use an MSAN even for broadband only?

But, should I rethink and change my mind, is it possible to stop my PSTN going to Sky but keep the broadband order going?

It's all MSAN's now, i'm on a new MSAN, the guy on the phone told me when he was configuring my line.

Good good...after it's all up and running I'll give them a call to have them manually profile the line. Is this something that they will do without question or do you have to jump through hoops to talk to someone in tier 2?
Thanks!

I have a VIP account as i worked for Sky bout a year ago, so i called the VIP team and asked them to give me the gaming profile. It was done pretty easily and without any question.

I have hard of it being difficult to get Tier 1 to listen to you and passed you through to CRT

It's not that much of a problem then if Tier 1 pass you through to customer relations?
Are they happy to manually set-up the line at this point? The margin on my line barely fluctuates so I should be able to receive near the max, especially with the right modem Got a DG834v4 with DGTeam already.

It was no problem for my mate who just rang up and asked for the gaming profile. They just did it.

My Mothers Sky BB was activated in the middle of the day - she was shocked when she picked up the phone to make a call and a voice immediately said he was working on the line and to leave it a few minutes while it was done!