Good Line Stats? Low Sync/speed?

Hi all, I really do hope someone can help.

From what I have read I understand that my Line Stats are very good yet my Sync Rate and Speeds are low compared to what I should be able to receive. I'm not far from my telephone exchange and from Line Estimators I have used it shows that my line should receive the max spped available.

Could someone please let me know what I can do and if my understanding of a good line is correct?

Line Stats Below;

ADSL Link Downstream Upstream
Connection Speed 9213 kbps 928 kbps
Line Attenuation 22.0 db 9.0 db
Noise Margin 13.2 db 8.0 db


Many thanks in advance, greatly appreciated,


ShaverZ

***Please ignore my signature speeds below, I haven't updated my signature as yet***

Try ringing sky and ask them to put you on the Gaming profile.

What would the gaming profile achieve and what changes will Sky make? Is the gaming profile simular to removing Interleaving on a MAX product?

Many thanks

Which sky bb package are you on, ?
Assuming that you are connected to easynet sky's kit at your exchange(LLU) and not on the connect package,
It would seem that your target snr is high on the downstream Noise Margin 13.2 db this should be normally set to sky's default of 7db ,sky don't support fastpath, as even if it enabled the dlm will automatically switch it back to interleave but apparently will lower the depth of interleave/delay but it won't increase your sync,
which router are you using? the netgear dg834g v5 is a good match for easynet dslam's providing higher sync rates than the pile of ****supplied by sky, with an attenuation of 22db on adsl2+ you should easily see sync's of +16mbit downstream and the full 1.3mbit upstream so there could be a problem with your internal extensions/sockets or filters, or the way it is set up, all phones skyboxes connected to the phoneline need a filter, or sky's dlm is stuck and needs manually configuring by sky's tech support

Your stats are only good in the sense that you have a short line.

You are running at about half speed; you should get at least 17.5 Meg even at that NM.

Gaming (Fastpath) profile wont make any diff to speed; only reduce your latency (ping)

Have you done all the checks on your internal wiring? Tried the test socket behind faceplate?

17.5mbit maybe on fastpath,but sky normally won't enable true fastpath, so even with a little interleave the sync will not increase,and as other sky customers have been told should they be put onto fastpath dlm will reset the profile to interleaved , so on it interleave would be around 12-13mbit , the upstream looks a little low too,so it is possible there is some line fault, or fault with the router filters cables ect at your end

In reply to a post by XRaySpeX:

Gaming ........ profile wont make any diff to speed

Yes it will.
Oh, and it's not fastpath.

I'm on the SKY Unlimited Package LLU, what's strange is that I moved home and Sky were never aware that BT Transfered all services to my new address. Broadband was up and running yet Sky said it wasn't and I wasn't being charged. Sky had to put a reorder through even though the service was active! What I also find odd is that the sync speeds are very simular to my old address and my old address was even closer to the exchange. I've tried everything and nothing improves the service!

What I have noticed is that the master socket has a green and white wire hanging out, so when the faceplate is closed these wires are pocking out. It looks like whoever has done this has intended to make it visible, for what reason I have no idea!

The Sky Router is just that, [censored]. Wireless signal is very poor! Im in a flat yet the signal wont reach one room along! It's the Sagem Router.

So what is it then?

It will only increase sync slightly, not enough to resolve my speed issues.

In reply to a post by shaneosborne:

So what is it then?

It will only increase sync slightly, not enough to resolve my speed issues.

No, it will solve your speed issues. My mate on sky went from 9Megs to 19Megs.

It's a Gaming profile. It uncaps the connection speed set by DLM and reduces the interleaving delay.