Will my connection improve?

Hi all

I am fairly naive when it comes to the technical aspects of BB connections. I have been with Bt until a few days ago. I connected at 3-4mb which gave me a usable speed of 2.5-3.5mb when doing speed tests etc I take it this is normal?

I have just joined Sky connect 2 days ago. I had several disconnections and the router wouldn't then try and reconnect, I had to reboot it to get it to reconnect. The router had disconnected then reconnected 2hrs before I got up. I have added the stats below. When doing a speedtest I get 0.7mb as a result. I have tested morning, afternoon and evening yesterday and today and I am usually getting 2mb in the morning, 1mb in the afternoon and sub 1mb in the evening.

Is this down to a substandard service from sky?

Is it a line training thing?

From these stats should I expect more? I thought sky tried for a 7db snr?

Also Is it the actual sync speed that increases with a drop in snr or is it the usable connection that is affected? what I mean.is will the 3776kbps increase from a drop in the snr to 7db or just an improvement to my speedtest results.

Sorry to babble, I'd just like to understand what all of the stats mean and whether I should regret moving to sky more than I already do

Thanks again

Rob






ROUTER STATISTICS

System Up Time: 34:43:42
Port Status TxPkts RxPkts Collisions Tx B/s Rx B/s Up Time
WAN PPPoA 101605 124706 0 22294966 127729268 12:22:06
LAN Down 0 0 0 0 0 34:43:42
WLAN Up 376617 272986 0 396780504 52590877 34:43:23
ADSL Link Downstream Upstream
Connection Speed 3776 kbps 448 kbps
Line Attenuation 51.5 dB 29.5 dB
Noise Margin 10.2 dB 19.0 dB

I have done several speedtests at various places

a lot, including thinkbroadband say 0.7mb

Some say 2mb

Bt says 2.5mb, it also says that my sync speed is 3776(same as the router stats) and that the ip profile is 3mb

I am a little confused by the variation, Some webpages load fairly quickly, others are painfully slow.

There's no need to cross-post and keep the two in sync.

thanks for all your help, most constructive.

Well, it's halved the amount of work you have to do.

Mate, you've made a huge mistake going to Sky Connect. Whilst Sky LLU offering is amongst the best, it's BT based service (Connect) is one of the worst. The symptoms you describe are classic Connect symptoms : line speeds during non peak hours and significantly lower speeds at all other times. Are you tied into a contract with sky? Might be a good idea to go back to BT.

You really should of researched the product you now find your self on with your membership of this forum .

YOU HAVE MADE A HUGE MISTAKE .