Yeah that makes sense, thanks.

"Is there any type of interference that can affect a broadband connection (not wireless signal, I tried turning it off as I connect wired but made no difference)"

YES, anything that would make an AM radio station go pop, crackle etc can affect your broadband. So from Plasma TV to a treadmill, to a milk float to a thunder storm or security light

if rain is causing problems, then the drying out joint will behave different and as nights are cooling you might be seeing the effect of condensation/mist.

Internet just came back online at 4 minutes to 6, been up 21 minutes now. We don't have a plasma TV or treadmill, milk float probably goes past in the early morning, security light has been there forever its on side rather than front door where line comes in.

I can't think of anything new we had over the weekend that could be causing it.

We had a phone engineer come around once, I can't remember why now though, but he opened a little box inside our house and stripped some wires as he said there was a bit of corrosion on them (I had asked him about why our broadband goes down when it rains, he said he knew nothing about broadband but had a look at that little box) this was about 9 months to a year ago probably, it didn't fix the rain problem. I didn't really notice any increased stability from it either.

Evening MikeL

I have just done the Quiet Test on 17070, Option 2 - Apart from the line being absolutely quiet, there was the occasional phrase "Quiet Test" - no numbers mentioned etc.

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Is the faceplate completely free when you remove it from the Test/Master Socket, ie there should be no wires etc restraining or connected to the faceplate (other than those plugged in conventionally in its front/normally exposed face)?

The extension socket in the other room should be totally dead when the faceplate is removed. "Nothingz"

Is that "extension" socket a proper, wall mounted, fixed socket; or is it a "loose-on-the-end-of-a-cable, trip-you-up" type.

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Can you see if the outside line is coming directly in to the back of the Test/Master Socket from the exchange, eg via a hole to the outside world?

(Assuming the "extension" socket is a proper, wall-mounted one, check it also, in case the outside line has been taken directly in to it.)

The reason I ask is that it may be that the outside wire has been taken directly to the "extension", and wiring taken wrongly from that "extension" to the Test/Master Socket.

It would work; but is not the correct way to wire phones and modems within the house.

Also the noise may be arising in that "extension", rather than in the outside wiring back to the exchange.

Evening Eckiedoo

Hmm that's strange, when I rang it and chose 2 I got some American sounding automated woman telling me to say a phrase over and over (something about the moon and stars) again between two beeps, I did that then she says your line seems to be OK, I measured 3.5 (something) and I forget the rest.

There's some wires connected to the faceplate, at least one must be for the extension I guess. I had to use a tool to push down the wires into the back of the faceplate when I fitted it a few yrs. ago.

Yeah extension socket is a proper socket.

I had a look at the wiring, its very confusing, it seems to be coming from the ceiling of the front room, along top of door frame, into the hall way and into a little green box, then another wire comes out and appears to be going to the extension, but there's also wire going to the master socket but I can't see where that is coming from at all. An engineer will be here tomorrow hopefully so I will keep you apprised of what he/she says.

Edited by deleted (Thu 03-Oct-13 22:37:13)

In reply to a post by eckiedoo:

I have just done the Quiet Test on 17070, Option 2 - Apart from the line being absolutely quiet, there was the occasional phrase "Quiet Test" - no numbers mentioned etc.

Easy peasy . You're doing QLT on BT, but OP has a Sky LLU line. Hence why I refrained from suggesting QLT to the opening post as I am not familiar with Sky's QLT.

BTW: It would help if you would show your ISP somewhere in your profile, but I guess it is EE by searching your posts.

In reply to a post by XRaySpeX:

You're doing QLT on BT, but OP has a Sky LLU line. Hence why I refrained from suggesting QLT to the opening post as I am not familiar with Sky's QLT.

The closest thing is 17070 option 4. It tells you to be quiet and listens for noise on the line for a few seconds, and then when it's finished it tells you how much noise it heard.

In reply to a post by Oliver341:

The closest thing is 17070 option 4

Not here on BTR line. 4 for 'Fast Cleanse' -> 1 for ' Cab', 2 for 'Pillow', blah blah ...

In reply to a post by XRaySpeX:

In reply to a post by Oliver341:

The closest thing is 17070 option 4

Not here on BTR line. 4 for 'Fast Cleanse' -> 1 for ' Cab', 2 for 'Pillow', blah blah ...

Since you are not familiar with Sky's line test facilities, I was letting you know what they are.

OIC! As you never said closest to what, I took it logically to be closest to what I am familiar with.

Ta, but since I'm not on Sky I can't dial it.