In reply to a post by XRaySpeX:

In reply to a post by Helan:

TalkTalk took over to provide broadband/phone and in doing so they wipe out (somehow) BT's connection/line?

A TT line is still connected back to exchange. That doesn't require a Engineer visit to your property, just a bit of rewiring at exchange, unless someone has ripped out the socket. Do you see one? Does it have dial tone?

I'm not in the house yet, completion isn't until 27th May and I wont be down there then anyway, have to get to exchange on this house (next few weeks).

It has a socket (they have said so in fixtures & fittings list) so I dont really get what BT are saying but I've decided either way I'm not going with them anyway so when I do find someone to go with I will get much more clarification

thank you so much for the help/advice, very much appreciated

p.s. Poly recently died She lived here in Hastings but had a long long battle with cancer very sad day I saw her a few times in Bristol when I was a kid they were a great band

In reply to a post by XRaySpeX:

In reply to a post by Helan:

my last call charges for 4 months was £9.15 so I don't spend anywhere near the amount needed for that connection fee!

Doesn't that cover 40 chargeable or inclusive calls over 4 months. It wasn't saying you have to spend £5.15 every month; just that that is the penalty if you don't make 10 calls per month.

I just looked at my last bill, I made 31 calls in 4 months so less than 10 calls a month (yes some were free but not many) and the only reason I made that many was due to the sale/purchase of the house (chargeable 0845 nos), the previous quarter I made 12 calls in 4 months LOL

Obvioiusly not much of a talker on the phone

Hi Helen,

Do you mind sending me some account details and your new address either by PM or to [email protected] (for my attention) please.

I have an idea which may help you out .

Many thanks,
Brian

In reply to a post by BCS:

Hi Helen,

Do you mind sending me some account details and your new address either by PM or to [email protected] (for my attention) please.

I have an idea which may help you out .

Many thanks,
Brian

Hi Brian,
Pm sent with details, any help would be greatly appreciated
Thank you

In reply to a post by reserved:

Plusnet used to do new line provide for £49 (I think) but you have to take broadband from them as well. Not sure it it's still available though.

It's £49.99 for a new line install although sounds like the OP's already ruled us out

Did you consider asking your legal representative (for the house purchase), to ask the vendors representative, to ensure that the telephone line reverted back to BT before contracts are exchanged?

In reply to a post by bpullen:

In reply to a post by reserved:

Plusnet used to do new line provide for £49 (I think) but you have to take broadband from them as well. Not sure it it's still available though.

It's £49.99 for a new line install although sounds like the OP's already ruled us out

Yes I have sorry!

In reply to a post by burakkucat:

Did you consider asking your legal representative (for the house purchase), to ask the vendors representative, to ensure that the telephone line reverted back to BT before contracts are exchanged?

Erm nope, didn't think of that at all too many things going on at the time I guess