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Standard User deleted
(deleted) Wed 11-Jul-12 14:37:45
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Re: Exchange now 21CN, Zen migration date set - end result?


[re: MrSaffron] [link to this post]
 
Hi

I plugged the router into the internal test socket inside the master socket.

The line got 5389 kbps download and 368 kbps upload on a speed test.
PREVIOUSLY 5383 / 369

The Vigor 2820n reported:

Up speed 448,000 - PREVIOUSLY 448,000
Down speed 6,750,000 - PREVIOUSLY 6,752,000
SNR 14 - PREVIOUSLY 14
Loop Att 35 - PREVIOUSLY 35

Virtually identical to the original tests.

Can I draw a conclusion from this?

TIA

Finn

Edited by deleted (Wed 11-Jul-12 14:40:44)

Administrator MrSaffron
(staff) Wed 11-Jul-12 17:58:03
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Re: Exchange now 21CN, Zen migration date set - end result?


[re: deleted] [link to this post]
 
That tells us your wiring is of little or no influence.

Suspect you are on a 15 target noise margin, and that is what is holding your connection speed down.
http://www.coolwebhome.co.uk/calc/calculator.php

Suggests a range of 5800Kbps to 7110Kbps for that attenuation if using ADSL.

When moving to 21CN ADSL2+ the target margins usually get all reset, and you might manage 12 to 18 Meg.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Thu 12-Jul-12 13:55:01
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Re: Exchange now 21CN, Zen migration date set - end result?


[re: MrSaffron] [link to this post]
 
Hey Andrew

Many thanks for the info and advice. I'll contact Zen support to see what I have to do about regrading when the line is updated.

Appreciate your help and kindness

Finn


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Standard User deleted
(deleted) Thu 12-Jul-12 14:08:59
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Re: Exchange now 21CN, Zen migration date set - end result?


[re: deleted] [link to this post]
 
G'Day finn123,

you can regrade via the customer Portal when the line has been updated.

Kindest Regards,
Leo
Standard User deleted
(deleted) Thu 12-Jul-12 17:05:48
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Re: Exchange now 21CN, Zen migration date set - end result?


[re: deleted] [link to this post]
 
Hey Leo

Thanks for that. As soon as SamKnows shows the exchange as having been updated, I can request the change on the portal, or do I need to wait for Zen to do anything else after BT have done their thing?

TIA

Finn
Standard User deleted
(deleted) Fri 13-Jul-12 09:20:02
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Re: Exchange now 21CN, Zen migration date set - end result?


[re: deleted] [link to this post]
 
Once the account has been migrated across you'll recieve an email to that effect from ourselves. This email wll also tell you what to do smile
Administrator MrSaffron
(staff) Fri 13-Jul-12 10:18:40
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Re: Exchange now 21CN, Zen migration date set - end result?


[re: deleted] [link to this post]
 
Personally I would monitor via https://www.btwholesale.com/includes/adsl/main.html

SamKnows can be slow at picking up single exchanges gaining WBC

Once BT Wholesale is live, since Zen already sell WBC from other exchanges, there is nothing unusual beyond the usual regrade order.

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User deleted
(deleted) Fri 13-Jul-12 10:23:11
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Re: Exchange now 21CN, Zen migration date set - end result?


[re: MrSaffron] [link to this post]
 
Hi Leo and Andrew

Many thanks to both of you for the help and advice: noted.

Am looking forward to getting a faster connection.

Have a great weekend

Finn
Standard User deleted
(deleted) Fri 13-Jul-12 10:27:59
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Re: Exchange now 21CN, Zen migration date set - end result?


[re: MrSaffron] [link to this post]
 
Hey Andrew

Just checked the link you mentioned and you're right about updated info. SamKnows has the date as 30/09/2012, but BT has now got this as: "Your exchange is planned to have ADSL2+ by 31st August 2012"

Cheers

Finn
Administrator MrSaffron
(staff) Fri 13-Jul-12 11:37:44
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Re: Exchange now 21CN, Zen migration date set - end result?


[re: deleted] [link to this post]
 
Well once it loses that warning and gives the ADSL2+ speed estimates then its live e.g.

"Your exchange is ADSL enabled, and our initial test on your line indicates that your line should be able to have an ADSL broadband service that provides a fixed line speed up to 2Mbps.


Our test also indicates that your line currently supports an estimated ADSL Max broadband line speed of 4Mbps; typically the line speed would range between 2.5Mbps and 7Mbps.

Our test also indicates that your line currently supports an estimated ADSL2+ broadband line speed of 5Mbps; typically the line speed would range between 3Mbps and 7.5Mbps. Our test also indicates that your line could support an estimated ADSL 2+ Annex-M broadband upstream line speed of 1Mbps and downstream line speed of 5Mbps; typically the downstream speed would range between 3Mbps and 7.5Mbps."

Andrew Ferguson, [email protected]
www.thinkbroadband.com - formerly known as ADSLguide.org.uk
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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