even BT will have ipv6 very soon (they earlier announced during 2013).

I would have thought zen a specialist isp? would have it.

So 2 things disapoint me with zen, the lack of ipv6 and the seeming move to have mass market policies requiring line rental to have broadband.

But the minimum contract is 12 months, so even if "offers are just around the corner" you won't necessarily be able to take advantage of them immediately.

I was just pointing out that the Zen fibre pricing does not make sense. I am hoping that the Fibre Office pricing is changed soon to match the new unlimited packages, minus the bundled line rental.

Just spoke to a very nice lady ad Zen, and there appears to be some misleading information about.

YOU DO NOT NEED TO MIGRATE YOUR LINE

I have just changed my Fibre Pro (200GB cab @ £45.60 per month) to unlimited Fibre 2 @ £35.60 per month No cap EVERY THING ELSE IS THE SAME, i.e username / password Fixed IP and T&C's

If you also want to migrate your line the costs change to
Unlimited Fibre 2 @ £30 per month
Line Rental @ 15.44 no option for discount for 12 month payment
or
Line Rental + unlimited calls i.e similar to the BT ( not know the exact spec) £ 22.60

Additional costs
Caller ID £0.90 per month
1571 voice mail £ 1.8 per month.

So for me I have a saving of £10 per month and got unlimited usage + I stayed with BT for my line

Well done ZEN

Misleading or missing? Those clever folks at Zen just seem to have added the profit that they would have made on the increased phone rental to the cost of the Fibre Unlimited product. That said, a 'win win' situation for Zen and customers reluctant to move their telephone lines. Interestingly, there is nothing about this on Zen's website or on its forum.

If Unlimited Fibre 2 is available standalone at £35.60 per month including VAT, that's what I shall do. That's only 20p per month more than Fibre Active (100GB/month cap).

I'm still within my minimum 12 month period on Fibre Active, but Zen have previously not objected to tariff changes within minimum periods. I should probably give Zen a ring to find out what my options are.

I just phoned Zen Sales (extended opening until 8pm tonight) and was told the standalone price of Unlimited Fibre 2 is £35.40 per month including VAT - exactly the same as I was paying for Fibre Active.

Unsurprisingly, I asked to switch and now have a regrade order showing in the Customer Portal.

I'm on ADSL2+ at the moment. Fibre has just become available but I'm holding off upgrading until I come back from holiday. I was looking at moving to plusnet as they offer unlimited fibre while keeping the phone with BT. If I can now do this with Zen I'll do that instead. I wonder why a broadband only unlimited fibre option isn't listed on the page in the first message of this thread?

Will you be on a new 12 month contract? Zen T&C's seem to suggest that any FTTC re-grades require agreeing to a new 12 months minimum term.

In reply to a post by 4M2:

Will you be on a new 12 month contract? Zen T&C's seem to suggest that any FTTC re-grades require agreeing to a new 12 months minimum term.

I didn't get complete clarity on that point, but am happy to commit to Zen for a further 12 months and assume I have bound myself to a further 12 month period.

If any Zen staff are reading, this thread would welcome some clarity.

In reply to a post by No_One:

I wonder why a broadband only unlimited fibre option isn't listed on the page in the first message of this thread?

I have no idea.

According to the Zen Order Tracker, my order is for:
Zen Fibre Regrade New Product: Unlimited Zen Fibre 2 Bundle: No

I presume "Bundle: No" indicates I'm not moving my phone line to Zen. Can anyone who has moved their phone line to Zen (or already has Zen phone service) confirm that this is shown as "Bundle: Yes"?