In reply to a post by David_W:

In reply to a post by stuorguk:

Zen, if your reading this, add IPV6 support, and I will switch my account over to you.

Zen keep saying they're working towards offering IPv6, but see no reason to hurry to do so. However, the lack of IPv6 is becoming an increasingly glaring omission from an otherwise excellent offering.

The demand for IPv6 must be growing steadily, and the barriers receding. Now that pfSense 2.1 has been released, I'm ready for native IPv6. For now, I'm having to use a SixXS tunnel, with the extra overheads that entails (7ms extra latency and 20 bytes per packet for the protocol 41 6in4 encapsulation).

Hopefully Zen will start offering customers a native IPv6 /48 soon, allowing me to get rid of SixXS.

Totally agree with the IPv6 thing. I might switch to IDNET (as they only have a 1 month contract) for my IPv6 until Zen offer IPv6, then switch to Zen unlimited.

In reply to a post by AndrewW:

Not sure exactly what you mean by your first point. but i believe on your 2nd point this offer will be availble to new customers soon. Zen just wanted to offer existing customers the first oppertunity to take advantage of the offer.

Well, good, wake me up when it's available to new customers. And when they offer native IPv6. Then I'll switch to Zen.

Thank you for this, I've just moved my 200gb Pro to this.

Saves me some money, didn't bother Zen that much as I use on average around 110gb/month.

The Zen website has now gone fully live with online orders for new and existing customers.
We have updated our listings accordingly. The old fibre packages are now no longer listed.

The extra cost of voice line rental on business includes a 48 hour estimated fault fix time.

In reply to a post by MrSaffron:

The Zen website has now gone fully live with online orders for new and existing customers.
We have updated our listings accordingly. The old fibre packages are now no longer listed.

The extra cost of voice line rental on business includes a 48 hour estimated fault fix time.

How about you provide a broadband-only alternative where we just pay the extra that we would have paid for the Zen line rental? I'd be prepared to pay that as long as I don't have to switch my line over.

In reply to a post by jez9999:

How about you provide a broadband-only alternative where we just pay the extra that we would have paid for the Zen line rental? I'd be prepared to pay that as long as I don't have to switch my line over.

Give Zen sales a ring on 01706 902000. They were certainly happy to take orders from existing Zen customers for 'broadband only' FTTC on the new unlimited tariffs. They may be prepared to do the same for new customers, though it looks like they are only offering the older capped tariffs at a newly reduced price for 'broadband only' customers.

My phone line is with BT Retail. As an existing Zen FTTC customer, I was able to move to Unlimited Fibre 2 at £29.50/month plus VAT (£35.40/month including VAT).

In reply to a post by David_W:

In reply to a post by jez9999:

How about you provide a broadband-only alternative where we just pay the extra that we would have paid for the Zen line rental? I'd be prepared to pay that as long as I don't have to switch my line over.

Give Zen sales a ring on 01706 902000. They were certainly happy to take orders from existing Zen customers for 'broadband only' FTTC on the new unlimited tariffs. They may be prepared to do the same for new customers, though it looks like they are only offering the older capped tariffs at a newly reduced price for 'broadband only' customers.

My phone line is with BT Retail. As an existing Zen FTTC customer, I was able to move to Unlimited Fibre 2 at £29.50/month plus VAT (£35.40/month including VAT).

As I've said before I'm not an existing Zen customer so that doesn't apply to me.

In reply to a post by jez9999:

In reply to a post by David_W:

Give Zen sales a ring on 01706 902000. They were certainly happy to take orders from existing Zen customers for 'broadband only' FTTC on the new unlimited tariffs. They may be prepared to do the same for new customers, though it looks like they are only offering the older capped tariffs at a newly reduced price for 'broadband only' customers.

As I've said before I'm not an existing Zen customer so that doesn't apply to me.

Zen sales have given you a definite 'no', then? If so, that's a shame.

I agree it was a bad move by Zen to offer FTTC as part of a line rental and broadband package for new customers. They could have increased the price a little for unlimited broadband only and kept the line rental separate at £11.22 if required.

Xilo/uno have no plans to do the same with FTTC but, of course, they don't do line rental, except as part of a TTB full LLU ADSL2+ resold deal.

Edited by 4M2 (Sat 28-Sep-13 13:25:10)

So, as an existing Zen ADSL customer I can get fibre unlimited and keep my line with BT. Is this something that can only be ordered by phone as I can't see any options for it online?