Sorry if you feel aggrieved but the behaviour of some who work around suspensions means when duplicate users are suspected we like to remind people of the rules.

Which i respect and is totally acceptable. having spoken to you in private i see what you mean

I only have one account and plan to keep it that way.

The moment when you realise you could have got 3 months and free connection under the super connected cities scheme (after paying out £120 without needing to)

We live and learn. My lesson was to look before I order next time!

I just Migrated from older separate ADSL and Phone packages to the new Unlimited combined package it took less then a day, with just one call to support to kick of the process.