Well even if I was to have a self install it would be charged at £75.00 by them, the same as having an engineer...

Yes they are saying I need to have ADSL line and that will be migrated to FTTC on the same day but as we know Sky/BT would just go straight for the FTTC...

According to their social media account's they are now being successful and able to migrate BTw FTTC to their Fibre products and they have already said in their emails that as a new line I would go straight to fibre..

If I knew any better I would say they're pulling a fast one and pocketing the ADSL fee!

So glad I didn't consider trying to order from them.

In reply to a post by mlmclaren:

Well even if I was to have a self install it would be charged at £75.00 by them, the same as having an engineer...

Yes they are saying I need to have ADSL line and that will be migrated to FTTC on the same day but as we know Sky/BT would just go straight for the FTTC...

no , according to their detailed charges pdf

On-Site Fibre Upgrade (From Existing Broadband) £75 (£62.50 +V.A.T.)

On-Site Fibre New Install (No Existing Broadband) £125 (£104.17 +V.A.T.)

So £75 to migrate from their ADSL service to FTTC this when added to the broadband activation charge of £50.00 for the ADSL that you didn't want/use totals the same as the managed install fee £125.00 for FTTC the new line costs are on top of that , £90

So a total £215.00 up front then £44 per month + calls and any call features you specify ,

Edited by tommy45 (Mon 28-Sep-15 19:13:41)