Well that is some price hike - the UK local & national calls have more than doubled and previously there was no call connection charge (cost me less than 20p for a 5 minute call yesterday). I've only been on Zen Fibre and phone for 2 months, I hope they honour the price I signed up for the rest of my 12 month contract period. Yet to hear anything from Zen on this.

Hi, the prices mentioned in the thread are for new orders only.

EDIT: should have also mentioned that they relate to our residential Line Rental product not our Business Line Rental products

Edited by ajays (Thu 25-Feb-16 22:45:23)

In reply to a post by ajays:

Hi, the prices mentioned in the thread are for new orders only.

EDIT: should have also mentioned that they relate to our residential Line Rental product not our Business Line Rental products

Sorry but your prices for line rental are expensive being a whole £1 less than BT means little , then you do as they do,those other robbing ..... do and go and charge a connection fee and top that with a £0.11p pm call fee Are you all sheep have to copy each other ? These charges are unreasonable for a dying technology I pay £14.00 pm LR which includes Caller ID inc) 1p pm calling charges my last months bill wasn't as much as Zen's line rental, and that was moderate use on calls for me

This but you save save xxxx off your bb (if you also have bb bundled) is a false economy imo , because you would still be paying over the going rate for line rental and calls

Edited by tommy45 (Fri 26-Feb-16 02:22:33)

Quite agree. I have avoided contract tie-in and connection fees for years.for years. !2.70 inc v.a.t for line and caller display is what I pay now. 1p ish for calls for a few years now.

Edited by professor973 (Fri 26-Feb-16 08:41:09)

While your comments are fair... and I agree that Broadband providers shouldn't be using line rental to boost profits or cover costs for other service's, business is business at the end of the day, and they answer to investors...

Pulse8 don't do that 'yet' AFAIK... so if you've such a problem with it, I would take your complaints to Ofcom and rally for tighter regulation on the sale of telecoms services...

There's no point moaning at a customer service representitive who's in no position to make the changes...

If people have such a problem with line rental then I suggest they do go to a provider that isn't incorperating any discounts or offer's into there charges,

one thing I can tell you is though is the more customers such providers like Pulse8 get, the higher the chances they'll need to increase prices, and I can near guarentee you that it will be line rental they'll hit first.

The best thing about providers such as Pulse8 in my book, is no contract tie-in and line rental cost. Cheap calls with no connection fee is nice, but not a be all and end all in my book, as I already get 1p calls via sipgate and Skype. Roll on the proposed naked Broadband.

In reply to a post by professor973:

The best thing about providers such as Pulse8 in my book, is no contract tie-in and line rental cost. Cheap calls with no connection fee is nice, but not a be all and end all in my book, as I already get 1p calls via sipgate and Skype. Roll on the proposed naked Broadband.

they are trialling their SOGEA in the area that i live at the moment but no ISP has any info regarding this on their web sites, and i bet if you rang around a few most wouldn't have a scooby do what you were talking about , so how is anyone supposed to be able to take part in such trials? and also they don't include any details of pricing

Edited by tommy45 (Fri 26-Feb-16 20:59:01)

In reply to a post by tommy45:

they are trialling their SOGEA in the area that i live at the moment but no ISP has any info regarding this on their web sites..... so how is anyone supposed to be able to take part in such trials? and also they don't include any details of pricing

Probably because it is a trial. These trials are often at no cost, or the same as the nearest comparable service until launch.

Additionally, they are likely contacting existing customers they have for their trails instead of looking for those who are not yet customers.

Matt

In reply to a post by professor973:

The best thing about providers such as Pulse8 in my book, is no contract tie-in and line rental cost. Cheap calls with no connection fee is nice, but not a be all and end all in my book, as I already get 1p calls via sipgate and Skype. Roll on the proposed naked Broadband.

Yes, I agree, however how long such things will last I don't know...

I too also look forward to SOGEA, I assume at some point in the future they will be looking to phase out E side copper completely though many years away from that yet.

the sad fact is with ofcom not regulating voice services, the vast majority of CP's have jumped on the ripoff voice services bandwagon as its a profit machine.

Wouldnt it be funny if a new mobile technology got rolled out tomorrow that done away with the low mobile limits and as such became suitable for a consumer home based broadband solution, overnight these voice revenues would be under huge threat, but as it is thats not the case.