In reply to a post by Andrue:

In reply to a post by tommy45:

In reply to a post by MoM:

Are you on the exchange that the planned work was on? it could explain some things.

Nope, no where near it, and my circuit is not on Zen's GEA network it uses BT WMBC

Ah, my guess then is it/was a BT issue. Are you anywhere near Brackley (01280)?

No, I'm up north So join zen's data centre in Manchester but more and more is being routed via London even though they do have some peering in Manchester

Seems to be a few more issues this afternoon - I experienced a minor blip overnight but since about 14:00 it's been fully down or i've only been able to reach some sites. Seems they're working on it though - https://twitter.com/zeninternet/status/1202592114422...

In reference to twitter.com/zeninternet/status/1202592114422489089:

Our engineers are starting work to fix the connection issues being seen today. You may notice disconnections in service between now and 3pm. Updates will be available on our service alerts page https://bit.ly/38d9joO. Thanks for your patience 🤝 Chris T

In reply to a post by KingJ:

Seems to be a few more issues this afternoon - I experienced a minor blip overnight but since about 14:00 it's been fully down or i've only been able to reach some sites. Seems they're working on it though - https://twitter.com/zeninternet/status/1202592114422...

In reference to twitter.com/zeninternet/status/1202592114422489089:

Our engineers are starting work to fix the connection issues being seen today. You may notice disconnections in service between now and 3pm. Updates will be available on our service alerts page https://bit.ly/38d9joO. Thanks for your patience 🤝 Chris T

My TBBQM looks quite awful today and I've had at least one disconnection. Still don't know if the common factor is Zen or BT.

https://www.thinkbroadband.com/broadband/monitoring/...

May be a Zen internal issue. A friend of mine was showing packet loss on his BQM over the last 24 hours, mine was fine.

He and I both had an outage at identical times at around 3pm this afternoon. We are on completely different and geographically separate exchanges in different counties, so looks like Zen were doing some re configuring this afternoon.

In reply to a post by Andrue:

That's interesting. I'm with IDNet but I thought in the early days of my contract they moved me off Zen backhaul onto BT. But my TBBQM shows much the same thing:
https://www.thinkbroadband.com/broadband/monitoring/...
I also noticed poor throughput last night.

I am also on IDNet with a BTw backhaul (having been moved off Zen) and seeing some unusual packet loss spikes:
https://www.thinkbroadband.com/broadband/monitoring/...

Speedtest graphs looking fairly normal regardless.

In reply to a post by funkydan:

I didn't notice any change in my service with Zen.
Just a thought. By the times on your graph and speed test it seemed to coincide with Amazon streaming tonight's Premier League games.

We have a winner. That produced record traffic levels on ISPs' networks and, hence, record levels on BT Wholesale's.

I'm not going into sources but I understand that Sky, TalkTalk and Virgin Media were okay, however BT Retail had some severe regional performance issues due to capacity issues with Wholesale.

Seems a super-duper, telemetry-driven, cloud-powered, software-defined *insert buzzwords here* network still needs adequate capacity overhead to manage exceptional events.

In reply to a post by CarlTSpeak:

In reply to a post by funkydan:

I didn't notice any change in my service with Zen.
Just a thought. By the times on your graph and speed test it seemed to coincide with Amazon streaming tonight's Premier League games.

We have a winner. That produced record traffic levels on ISPs' networks and, hence, record levels on BT Wholesale's.

I'm not going into sources but I understand that Sky, TalkTalk and Virgin Media were okay, however BT Retail had some severe regional performance issues due to capacity issues with Wholesale.

Seems a super-duper, telemetry-driven, cloud-powered, software-defined *insert buzzwords here* network still needs adequate capacity overhead to manage exceptional events.

This doesn't really bode well for the future, either. Last night's Premier League coverage also triggered capacity issues.

The cheaper Openreach 550 and 1000 Mb products are coming online in March.

That'll be an experience for the Wholesale network when the next 150 GB+ triple A game is released and gamers, those folks likely to want the latest and greatest broadband to go with their latest and greatest rigs, start downloading en masse.

I wonder if we're seeing Wholesale's historic periodic capacity issues again or if they are gone for good?

ISPs and wholesale providers have a talent for monitoring individual ports but seem to have a blind spot for the lead times for installing new chassis and backhaul to feed them when they run out of ports on line cards then run out of line card slots for chassis.

Smart networks that can move traffic around are great but they only work if there's capacity available to move traffic on to. Past 2 night on BT Wholesale it looks as though there has not been - the Amazon streams are killing them.

Be interesting to see if it's a direct regional correlation between the area where the footy is likely to have been most popular, London-ish yesterday, Liverpool day before.

Manchester United v City coming up. Saturday 5:30pm.

My TBBQM is looking bad at the moment (empty house) so that's unusual.

https://www.thinkbroadband.com/broadband/monitoring/...

Thought at first it was my server (the IPv6 test) but this IPv4 is bouncing off the router. Seems odd.

In reply to a post by RobertoS:

Manchester United v City coming up. Saturday 5:30pm.

But on Sky Sports so a lot of people will be watching through satellite TV rather than the exclusively internet offering from Amazon Prime.

Next big Amazon Prime live football event is over Christmas when they are streaming one match at 12:30 on Boxing Day, 7 matches simultaneously at 15:00, one match at 17:30, one match at 20:00 and one match at 19:45 on Friday 27th.

Be interesting to see if the reduced business traffic on Boxing Day allows for a better streaming outcome.