Egg on face 🙈: turned out to be dodgy Ethernet Cable!

Thanks for the reply. Many people would have said nothing and just let the thread die in the hope that they would avoid showing any signs of embarrassment while having no thought for the people who had spent time trying to help.

WI-FI is (part of) your LAN and is only the connection between your local devices and the router. It will work even if you have no WAN connection on your router (though obviously you wouldn't be able to access anything outside your lovcal network. The speed of your wi-fi has nothing to do with your download speeds , other than they will be limited by the slowest link in the path, which in this case would appear not to be your wi-fi..

If your router can connect through the ONT fact that you couldn't establish a direct connection to the ONT is either down to incorrect isnstructions from Zen or a mis-understanding on your part in following those instructions .

A mis-configuration in your connection profile somewhere in Zen's sytsem could well be the issue as thjat is where the speed is limited .
Whilst you can set speeds on the fritzbox it only really makes a difference if you have QoS enabled where it will throttle non-high priority traffic if the bandwidth gets close to the set maximum -by default it will be set at the speed of the link between the router and ONT (1 GB) rtaher than your actual lower connection speed

Glad I didn’t do that as I’m very grateful to people on this forum who have helped me out on many occasions

In reply to a post by kam67:

I mean Wi-Fi speeds between the router (Fritzbox) and various devices(laptop, iPhone etc.) is averaging around 500Mbps.

It is now some years since I used a Fritzbox Router so my recollection of the port settings may not be correct but as I recall you can set the ports to either 100 mbps or to 1 gbps.

Perhaps, it may be useful to check that the Ethernet Ports are set to 1 gbps and also that the port on your PC is a 1 gbps port.


https://en.avm.de/service/knowledge-base/dok/FRITZ-B...

Regards,
Fido

In my experience 90% of problems at work are caused by dodgy cables, though usual only those that are subjected to lots movement and/orr plugging /unpluging which shouldn't be the case between your router and ONT.

Pleased it is sorted.

In reply to a post by GonePostal:

Thanks for the reply. Many people would have said nothing and just let the thread die in the hope that they would avoid showing any signs of embarrassment while having no thought for the people who had spent time trying to help.

Definitely. Fair play, OP. I would've said check the cables and try another port on the router as going from a gigabit to 100 Mb has to be either port or cable. Every day's a school day and holding hands up and admitting fault isn't easy but something we certainly need more of.

In reply to a post by kam67:

Egg on face 🙈: turned out to be dodgy Ethernet Cable!

For future reference, it would have helped if you posted the *exact* speed you got.

A speed of 94Mbps or slightly less would indicate a faulty ethernet cable (or ethernet port on one of the devices). Anything higher than that would rule out that possibility.

Thanks Candlerb - good know!

In reply to a post by XGS_Is_On:

In reply to a post by GonePostal:

Thanks for the reply. Many people would have said nothing and just let the thread die in the hope that they would avoid showing any signs of embarrassment while having no thought for the people who had spent time trying to help.

Definitely. Fair play, OP. I would've said check the cables and try another port on the router as going from a gigabit to 100 Mb has to be either port or cable. Every day's a school day and holding hands up and admitting fault isn't easy but something we certainly need more of.

Absolutely - it’s all a learning process and I’m usually in nursery school 😂.