In reply to a post by XRaySpeX:

This is a discussion forum, where different contributors will have different slants on the subject matter and may chuck in their pennyworth. You cannot channel or prescribe the replies. Problems are better solved by many varied minds attacking it.

I was chucking in my pennyworth on topic to question your assertion that "it is clearly a fault with the line".

Previously you demanded that we assume that you were unable to obtain the router stats when clearly you were.

Less technically minded "consumers" than you have been able to get and post their router stats here in order to help others help them.

Of course, that I wasn't actually posting concerning the state of my line has has been overlooked by you. It was pointless posting stats (as has been proven because they are in actual fact OK) as that was not the matter I was seeking advice on.

Pressed on the matter, I posted them, and out of courtesy, responded to questions concerning the "clear fault on my line".

There is a fault on the line, Sky have acknowledged it, and I am waiting to hear back from them.

In the absence of testing equipment, but with the knowledge I have, I was satisfied the fault was on the line as I had eliminated everything I possibly could as an end user. There was absolutely no point posting stats as having previously observed them, it appeared nothing had changed. I didn't hide the fact I could obtain the stats, merely asked it be presumed I couldn't.

As an IT Technician of many years standing, I am fully aware of ensuring all info is to hand when asking a question, but my question was not "what shall I do with my line", it was "will I experience any issues moving from LLU to non-LLU", as I have no experience of this.

Current circumstances were applied as background.

You'll note I deleted my initial reply to you, as I felt that despite your weak attempt at belittling me, life really is too short to argue with those who feel they have to 'insult' to make a point.

I am also very aware how forums work, having used both Internet based and Usenet for more years than I can remember. I appreciate you have an opinion, but one that is made personal in the manner that yours was does nothing for your integrity. Chucking a valid "pennyworth" in and being rude to someone are poles apart - I wasn't rude to you, please do not be rude to me.

I trust that clarifies my view on the matter clearly enough?

In reply to a post by yarwell:

In reply to a post by tx2online:

The power to the router is via a UPS which is via a surge protector.

A UPS contains electronics (rectifier, inverter) that are likely sources of RF interference. Try it without that.

You don't put the ADSL through the surge protector do you ?

The router has been plugged both into a UPS and a standard 3 pin socket, neither made any difference. The ADSL is not put through the surge protector, no.

In reply to a post by pau11:

Hi,

This may help although it is rather random. The bell wire in house telephone wiring is these days generally redundant. However, it is susceptible to picking up interference from various sources, such as those previously mentioned. In my case I am a radio ham and when I transmit on certain frequencies I manage to kill the router, which only resets when I stop transmitting.

Your fault is typical of a random event such as this. Maybe there is a radio ham near you or a cb'er.(look for aerials in the garden). If there is ask him to transmit and see if your router crashes.

It may be useful to see if it happens at certain times of the day i.e after 6pm or during the normal working day. This could indicate a business nearby causing the problem, such as arc welding.

Have a look on the web for extension wiring and this way you can identify the "bell wire". This can be disconnected providing you don't have a really old style telephone. Having said this, you say the problem occurs when the router is connected to the BT master socket. I presume this means with the front plate removed. The BT master socket has an external socket which is connected to the house extn wiring. If you remove this, you disconnect the internal house wiring. Once the front plate is removed you will see another socket, this is directly connected to the BT incoming line. This is where you need to test. (Sorry if that's teaching you to suck eggs)

Best of luck

Paul

Thanks for the input, but I'm not actually looking to troubleshoot the line.

However, to respond - the extensions in the house have been disconnected from the main socket, so there is no physical connection with the wiring and the router.

We do have a radio ham across the road; he is running on 144mhz via a di-pole slung across his back garden which is further from me still. He runs QRP. The problem has occurred at 3 - 4am in the morning, and given that the gentleman in question works nights at our local Asda, I very much doubt his kit is to blame. As a former Class A myself, I have been to his 'shack' in the past, and he appears to be running very clean.

There are also no small businesses nearby, we reside in a very residential area, and I would be surprised to see any arc welding going on; given the times when the router has lost sync, I would suggest something like this causing the problem is not the case.

In reply to a post by tx2online:

Thanks for the input, but I'm not actually looking to troubleshoot the line.

That's hardly surprising because you have already assumed, for no reason, that the line is at fault. Anything showing the fault is your end would be embarrassing for you and leave it up to you to fix.

However, evidence is starting to emerge that the problems occur at night when, no doubt you are aware, noise levels are at their highest - of course, you know why being a radio amateur?

I bet you even know what to do to collect data and analyse the problem.

Are you aware the sky TV box is often a source of RFI?

In reply to a post by tx2online:

There is a fault on the line, Sky have acknowledged it, and I am waiting to hear back from them.

Why believe them now when you didn't before :-

I have become more and more frustrated with Sky as they insist the fault lies within my premises

What evidence do you have that they are now telling the truth?

In reply to a post by BatBoy:

In reply to a post by tx2online:

Thanks for the input, but I'm not actually looking to troubleshoot the line.

That's hardly surprising because you have already assumed, for no reason, that the line is at fault. Anything showing the fault is your end would be embarrassing for you and leave it up to you to fix.

However, evidence is starting to emerge that the problems occur at night when, no doubt you are aware, noise levels are at their highest - of course, you know why being a radio amateur?

I bet you even know what to do to collect data and analyse the problem.

Are you aware the sky TV box is often a source of RFI?

I can only summise that you are a troll as your line of questioning is clearly aimed at being antagonistic. As such I don't intend responding to such any further.

In reply to a post by XRaySpeX:

In reply to a post by tx2online:

There is a fault on the line, Sky have acknowledged it, and I am waiting to hear back from them.

Why believe them now when you didn't before :-

I have become more and more frustrated with Sky as they insist the fault lies within my premises

What evidence do you have that they are now telling the truth?

oh for goodness sake - what on earth is it with such ridiculous questioning???

I have done everything and more that I can reasonably do to prove the fault is not within my premises.

I wasn't asking for help with the connection; I am satisfied that there is nothing further I can do to resolve the matter, and that the fault exists beyond my premises.

Now I have performed all the 'tests' Sky require of me, they are satisfied the fault is not within the premises. It was not that I didn't believe them, I didn't agree with them - significantly different to what you infer.

I'm going to withdraw from this thread as despite there being a handful of helpful responses, there are 'one or two' whose clear intent it is to antagonise. I have far more constructive activities to engage myself in.

In reply to a post by tx2online:

I can only summise that you are a troll as your line of questioning is clearly aimed at being antagonistic. As such I don't intend responding to such any further.

Summise?

I am attempting to answer your question but you have so far provided insufficient details to allow anyone to help you.

You appear to be totally unaware of the potential for Sky boxes and DECT phones to generate RFI which would make your connection unstable. You obviously have an unstable connection as your ISP has pointed out but for some reason you find yourself unable to believe them.

As I have already posted, all you have done is show that there is no router fault, but you still haven't shown there isn't a noise fault and you are the only person able to do that.

In order to eliminate noise at your end, you should download the routestats-lite utility and run that for a couple of days to monitor your noise. It draws a graph for you. I'm sure it works with at least one of your routers and is available here: http://www.vwlowen.co.uk/internet/files.htm#routerst...

It took me less than a minute to set it up and have it working.

In reply to a post by tx2online:

We do have a radio ham across the road; he is running on 144mhz via a di-pole slung across his back garden which is further from me still.

A dipole for the 144 - 146 Mhz 2 metre band is roughly 1 metre long. Not the sort of aerial you sling across a garden. If there is a wire aerial, possibly fed at the centre, then that too is a dipole aerial but for much lower frequencies. The sort of frequencies used by ADSL for example.

A directional 144 - 146 Mhz aerial is usually a yagi aerial, which would look like a much larger version of a UHF tv aerial.

Cheers!

GW4EYO ex GW8AOC