Don't think there's much they can do about a power outage.
Stuff happens.
More important to me is how an isp deals with the problem afterwards.
They posted on their own site and here, and i had internet access back within half an hour.

Considering isp's i've had previously, i'm more than happy with that

Unhelpfully, their status page says to ring 03333 400 999 ... guess what?!

I do think that one thing they should do is have an "off-network" outage number, because if your outage number is affected by outages that's not to helpful!

hmm: http://www.speedtest.bbmax.co.uk/results.php?t=12603... related?

oh dear.Test Result.png

Edited by deleted (Wed 09-Dec-09 18:20:19)

Linx is having troubles, so if anything goes through there then....

Seems ok here, getting 5.5mb connection. One thing I have just noticed is my line speed details on my router showing like this
Current Rate: 8128 kbs 448 kbs
Max Rate: 9680 kbs 1052 kbs

I'm sure that my router always showed my line speed Max rate as 8128 and 448. So wheres the extra come from and does it mean my line is now capable of faster download and upload speeds? I'm getting a maxed out 6.5mb connection most of the time.

It was just my naff 'overcapacity' (ie under funded) exchange again. It's back up to 1.5mb now. Hopefully by midnight I should have full speed again. BT are just awesome aren't they?

In reply to a post by daryon:

Don't think there's much they can do about a power outage.
Stuff happens.
More important to me is how an isp deals with the problem afterwards.
They posted on their own site and here, and i had internet access back within half an hour.

Considering isp's i've had previously, i'm more than happy with that

Me too. I run a small office too, and last week we had a 12-hour power outage. Although we have a small standby generator, it's not designed to work for more than 4-5 hours at a time. Losing broadband for half an hour is a minor inconvenience.

In reply to a post by bollovox:

Seems ok here, getting 5.5mb connection. One thing I have just noticed is my line speed details on my router showing like this
Current Rate: 8128 kbs 448 kbs
Max Rate: 9680 kbs 1052 kbs

I'm sure that my router always showed my line speed Max rate as 8128 and 448. So wheres the extra come from and does it mean my line is now capable of faster download and upload speeds? I'm getting a maxed out 6.5mb connection most of the time.

Any ideas anyone? Does the Max rate on the router show that my line is capable of that speed and for the upload speed as well?

Since the power outage at AAISP yesterday, my ping has jumped to over 100

[IMG]http://www.speedtest.net/result/648048619.png[/IMG]

Related? Normally, in the 20-30 range.

In reply to a post by bollovox:

In reply to a post by bollovox:

Seems ok here, getting 5.5mb connection. One thing I have just noticed is my line speed details on my router showing like this
Current Rate: 8128 kbs 448 kbs
Max Rate: 9680 kbs 1052 kbs

I'm sure that my router always showed my line speed Max rate as 8128 and 448. So wheres the extra come from and does it mean my line is now capable of faster download and upload speeds? I'm getting a maxed out 6.5mb connection most of the time.

Any ideas anyone? Does the Max rate on the router show that my line is capable of that speed and for the upload speed as well?

The router is showing the speeds that your line is capable of. Unless you are on ADSL2+, the maximum downlstream sync will be 8128kbps. The upload sync will depend on what package you're on - 448kbps is the norm, but you can pay extra and get 832kbps.

Edited by deleted (Thu 10-Dec-09 08:47:10)