Lazza yeah go for it, one more is not going to matter.

Pm me or email support and I will pick it up

In reply to a post by shaunkemp:

Lazza yeah go for it, one more is not going to matter.

Pm me or email support and I will pick it up

Thanks Shaun & PM on it's way, you're a star!

Just emailed you as well

I was trying to reply to both you and mat

sorry not the most techy poster but I was getting line drops on a line that had always been solid if slow and I swopped back to my Netgear router from the Zyxel, in my case it cured the problem.

As I understand it , I think that different routers give better responses on some lines

Hi David

I appreciate this is probably too little too late but it appears BT have just fixed the fault at Upton Park.

Thanks Shaun,just lost connection so do you mean right now ?

Many thanks

David

In reply to a post by badpianoplayer:

Thanks Shaun,just lost connection so do you mean right now ?

Many thanks

David

Yes connection loss but lines came back up with no packet loss at all.

Trying to get an explanation now

You're lucky just how tenacious AAIP are at sorting this sort of issue out - completely the opposite of my experience with Entanet!!!

In reply to a post by ConsumersFriend:

You're lucky just how tenacious AAIP are at sorting this sort of issue out - completely the opposite of my experience with Entanet!!!

Tell me about it!

The work Shaun & AAISP have done in trying to sort my fault out has really impressed me, seems relentless in getting to the bottom of things - if only other companies would follow their example in providing proper customer support as they do. Top marks from me so far.