st585v5 pings

Tech support have found weird latency on my line and want me to open the router to pings. I don't know how to do this, Any ideas please? Firmware 6.2.25.2
dynamic DNS is disabled.

Disable icmp filtering in the firewall.

Call me a wuss if you like but to do so will disable the firewall completely, is pc tools Firewall plus sufficient security?

This is how for the ST585v6... maybe it will work

Assuming windows operating system

Open a command prompt.

now type...
telnet 192.168.1.254

You will be asked for a username/password
[By default the username is Administrator and the password is blank.]

At the prompt type the following commands:

{Administrator}=>service system ifadd name=PING_RESPONDER group=wan
{Administrator}=>saveall
{Administrator}=>exit

Edited by deleted (Mon 15-Feb-10 19:07:01)

Thanks, but this form of the firmware does not allow you to modify anything. I would have been able to with 6.1.4.3 but gave up on this one as it was always cutting out.
Thanks anuway.
Peter