Email, 50gig/unit..

I'm actually thinking about alternatives for the first time since joining. I wish they did php/sql on their hosting too, then I might not even have to consider moving.

I agree that the halving to 50Gb/unit off-peak for 20CN users feels insulting.

I could understand effectively punishing customers if they chose to remain on 20CN when they had the option to move to 21CN (or Be) but the vast majority of 20CN customers have absolutely no choice and are getting ripped-off.

The ultimate fault may lie with BTs obscene pricing for 20CN connections and chronic underinvestment (since BT get more money, why would they invest ?) but however A&A dress it up (see http://www.aaisp.net.uk/news-2010-04.html) 20CN customers are now getting a MUCH worse deal than they were a month ago and that is down to A&A's miscalculations when introducing the new tarrif.

Whilst the off-peak change wasn't exactly a welcome one, I can understand why it happened. BT are pushing their new 21CN network and I would imagine running the older one simply costs more.

I can honestly say I've no intention of moving to a different ISP. A&A have been fantastic since the day I joined and the support and quality of the service far outweighs the unfortunate drop in off-peak usage.

Granted, I could more-than-likely get more usage for my money elsewhere, but with all the ISP's I've been with over the years, none are even close to A&A in terms of quality. Not to mention the 2-6am usage which is very generous and works out at over 350GB a month on an 8mbps connection.

Hopefully BT will upgrade all our old exchanges soon, or perhaps Be will work on increasing their LLU network, but regardless, I'm happy where I am, reduced off-peak or not.

Edited by NeoLojik (Wed 07-Apr-10 22:50:34)

seems silly to move due to web hosting reasons, if you need php/mysql you can buy a commercial webhosting package for a tiny sum as its another competitive market. Probably under £1 a month.

Regards to 20CN limits, I agree its harsh on the people that have no 21CN option, some would say the 21CN savings should be shared amongst everyone. But from a business point of view aaisp know people in areas with 20CN only services will stick with them because the alternatives are too poor even with the drop in limit.

Is the 1000gig/unit for dusk hours now removed? if so thats quite a major change.

In reply to a post by Chrysalis:

seems silly to move due to web hosting reasons, if you need php/mysql you can buy a commercial webhosting package for a tiny sum as its another competitive market. Probably under £1 a month.

Well yes, precisely. I need 1gig+ webspace with php and sql, I can't get that at AAisp so I have to look elsewhere. That means that I'll be spending £2-3/month on external hosting/email, so it makes the webspace/restricted email AAisp provide redundant, on top of the reduced evening use, combined with my naff exchange that means any speeds benefits are redundant too..

It all starts to make it cheaper for me to move, unfortunately.

Is the 1000gig/unit for dusk hours now removed? if so thats quite a major change.

No, that's still there, but the 'special' wording is ominous.

I take your word for it since you a customer, but the fact I couldnt find any info on it on their website is worrying.

it mentions peak and off peak and off peak is described as all other hours.

2 'till 6 is mentioned here as a "bonus".

I haven't found the email restrictive in any way. Bit puzzled about that comment?

They've recently applied an email/month limit.

It's still quite generous though:

Light usage email services cost £1.18 pcm�, or is free with your broadband service. This includes us processing up to 1,500 emails per month, and you have to exceed this for three months in a row to be re-classified.

tbh if you're doing more than that you really ought to have a commercial product I certainly wouldn't do anything business related on "free" ISP offerings no matter who from.

Good luck tho

pffft I comfortable predict our exchange will still be 20cn at the end of 2012