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Standard User MattJessop
(fountain of knowledge) Tue 11-May-10 07:42:01
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Double-billed


[link to this post]
 
I've been billed twice - yesterday and today ! I have raised it with accounts, just wondered if anyone else had been too ?
Standard User deleted
(deleted) Tue 11-May-10 09:14:02
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Re: Double-billed


[re: MattJessop] [link to this post]
 
odd, I have the ticket and am looking into this now

Shaun
Standard User KevinM2
(regular) Tue 11-May-10 10:44:34
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Re: Double-billed


[re: MattJessop] [link to this post]
 
I got double billed this month, but I think the second bill is because I got my MAC code and am leaving, and the second bill in a final one to my account termination date.


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Standard User deleted
(deleted) Tue 11-May-10 15:16:01
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Re: Double-billed


[re: MattJessop] [link to this post]
 
I got double billed as well - turns out they didn't bill me in april, something about it falling on a bank holiday? Seems a bit stupid, they could have just delayed it a day or two. Bit miffed about it tbh, as that's an extra £30 out of my account this month I wasn't expecting.

Come to think about it, this isn't the first time they have done it either.
Standard User deleted
(deleted) Tue 11-May-10 16:23:32
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Re: Double-billed


[re: deleted] [link to this post]
 
There's a support posting here on why some DDs could not be taken last month.
http://status.aaisp.net.uk/?incident=144
Standard User MattJessop
(fountain of knowledge) Tue 11-May-10 18:31:00
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Re: Double-billed


[re: deleted] [link to this post]
 
I'm not happy either. Will check back on my records as it doesn't make sense
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