At the moment the ISPs keep it very much secret that they can get missed appointment payments from OR - which they then don't pass on.

Mine would not even chase OR for compensation that an engineer said was due when asked.

Which makes a mockery of the thought that a split Openreach would be magically better, as the retailers would still be the same.

Plus just like with care insurance, when more claims the overall basket that people pays tends to go up even if you've not made a claim.

But like now, we could still vote with our feet!