My BQM shows similar : My Broadband Ping

What it does show is that AAISP dealt with a DDOS in about an hour. I can think of at least one ISP who it is likely wouldn't have even recognised they were being attacked - let alone deal with it!

Ah - OK.

http://www.thinkbroadband.com/ping/share-large/27504...
quote from the A&A website

"That was weird, something very odd there and may have been one of our processes that caused the issue, we are reviewing now."

Come on guys - we need something more intelligent than that !

Edited by Sandgrounder (Sat 31-Mar-18 21:38:46)

I got this latest one. No loss of sync. Ended up tethering to my mobile to save losing a post that was at the Preview stage.

This is frustrating. Over the last few days my internet has been down or slow, for the majority of the time.
I don't have the techie knowledge to debug or work out where the problem is.
I thought paying a premium to be with AA was worth it.. am I mistaken?
Will start looking elsewhere.

In reply to a post by Doccy:

This is frustrating. Over the last few days my internet has been down or slow, for the majority of the time.
I don't have the techie knowledge to debug or work out where the problem is.
I thought paying a premium to be with AA was worth it.. am I mistaken?
Will start looking elsewhere.

Posting here won't get them to investigate it. You contact them and they will advise you. If you want near-instant answer, try their IRC channel.

I did - I emailed their tech support 3 days ago, no reply yet.

In reply to a post by Doccy:

I did - I emailed their tech support 3 days ago, no reply yet.

Assuming "3 days ago" is on 30th March, it's a Good Friday, which means they're shut. And will be shut tomorrow (Monday) too due to Bank Holiday, so hopefully you will get a reply by Tuesday.

https://aa.net.uk/kb-broadband-bh.html

In reply to a post by jelv:

What it does show is that AAISP dealt with a DDOS in about an hour. I can think of at least one ISP who it is likely wouldn't have even recognised they were being attacked - let alone deal with it!

I guess this is still ongoing...

My Broadband Ping

Edited by bet_here (Wed 04-Apr-18 16:09:58)

In reply to a post by Doccy:

This is frustrating. Over the last few days my internet has been down or slow, for the majority of the time.
I don't have the techie knowledge to debug or work out where the problem is.
I thought paying a premium to be with AA was worth it.. am I mistaken?
Will start looking elsewhere.

This sounds like something separate, if you've not got in touch with our Support team, then please do - or DM me and I can take a look and pass it on to the team.