BQM graphs

Hi, I was just wondering if anyone else is experiencing spikes of latency on their BQM graphs? Just migrated from Sky (on the left of the graph), which was relatively flat if the connection was idle.

[img]https://www.thinkbroadband.com/broadband/monitoring/...[/img]

That doesn't look very good. Are you on VDSL or FTTP? Have you changed to a new router as part of the swap? AAISP also do their own logging so perhaps worth checking their chart to see if they identify any issues.

There was some packet loss on that chart, that could be due to having your VDSL line profile reset (if that is what you are using) so the line is running at a higher speed so more susceptible to data errors. It may take a week or so for the DLM to act and make some changes to bring it inline to how it was working with Sky.

Of course raise the issue with AAISP if it continues. It doesn't look like congestion anywhere as it seems pretty consistent across the day, and I would agree that if you aren't using the line to any great degree you shouldn't be seeing those spikes. What are your speeds like?

As you have moved providers, did you also change routers?

I'm on VDSL. Router is the same, I just changed the login details to the ones provided. It's an X86 appliance running Openwrt. Weirdly, it doesn't always show on the CQM that AAISP have. At least not as frequently as it does on the BQM. Line had interleaving removed around 1am today.

https://www.thinkbroadband.com/broadband/monitoring/...

Edited by Jon24 (Fri 15-Apr-22 16:57:08)

I migrated to AAISP yesterday and my graph is pretty bad compared to IDNet. IDNet was very quiet in the wee small hours but AA looks terrible.

BQM

We all see the same. There has been some improvement on IPv4 graphs, at least for me. However this is a route thing or priority setting and charts from other monitors look a lot better.

This doesn't appear to affect the service, doing ping monitoring to any number of servers doesn't show latency issues and speeds via AAISP are the best I've ever seen on tests and always consistent with no slow downs at peak times. Monitoring from pfSense to the gateway shows no issues at all, in fact I've only 4 alerts for higher latency responses from the gateway in 30+ days and that was all at the same time around 5am when they were doing some upgrades, on previous ISPs (Cerberus, IDNet and Aquiss) this log would be filled in a few days with various glitches and periods of slower performance from the gateway due to high utilisation.

Granted the BQM from Thinkbroadband looks terrible and doesn't do AAISP any favours but it is more a quirk rather than an indication of a wider problem, at least from what I can see.

Zens BQMs are usually fantastic looking, too good to be true almost

BQMs from Thinkbroadband
IPv6
https://www.thinkbroadband.com/broadband/monitoring/...

IPv4
https://www.thinkbroadband.com/broadband/monitoring/...

Others

This is AAISP own monitoring set up via f8lure.mouselike.org
https://f8lure.mouselike.org/proxyfirebrick.asp?ID=6...

And from further out using f8lure servers:
https://f8luresig.mouselike.org/sig.png?/62470.png

I agree everything seems fine other than on TBB BQM. My IPv4 is as bad as IPv6. I have raised the problem AA with support

Be interested to see what response you get. Suspect you'll just get told the CQM looks fine and that'll be it.

The latency is odd, it seems to be caused with the routing between TBB & AA - not the actual DSL service (ie, AA to customer). I see the spikes on my home line too with TBB graphs. I do have a suspicion as to what is causing this though, I'll investigate some more.

This is mine since ZEN migrated me from TT Wholesale onto presumably their own GEA cable links ( the Borg)And crab resilience imo
TBQM

Edited by tommy45 (Sun 05-Jun-22 23:36:59)