Your E-Side is still connected between the PCP and the exchange, connected to the line test equipment in the exchange.

In reply to a post by Rebecka:

I am trying to sign up to iDNet's explicitly labelled SoGEA service and am being told I need to pay a fee to convert the line as there is a live service on it, which was a surprise to me.

I migrated to an iDNet SOGEA service in April 2021 from AAISP and there was no charge.

I wonder why your circumstances are different?

In reply to a post by Iniltous:

With a line in this state 17070 could still report a directory number , if not already tried , give it a go , although any number reported wouldn’t be of any use as calls to it would still be barred….it’s also possible that 17070 could also be a number that’s unavailable

I just tried and that is correct, it reported a number (the one shown on A&A's control panel) but ring back did not work.

In reply to a post by ferretuk:

I migrated to an iDNet SOGEA service in April 2021 from AAISP and there was no charge.

I wonder why your circumstances are different?

Maybe they have changed their prices? I checked all the options before moving to AAISP, and iDNET were listing a migration fee to take over a line unless it was already SoGEA. It was part of why I paid the upfront cost to join AAISP on a one-month contract, thinking that when and if I want to move after splitting my broadband and phone service it would have meant the "SoGEA fee" had been paid anyway.

But unfortunately it seem my monthly usage is around 600GB,, and AAISP's pricing has nothing between 500GB and 5TB so staying with them will cost me £19 per month more than iDNET. So as annoying as it is having to pay a migration fee twice, it is still much cheaper than staying.

But at no point did AAISP mention SoGEA so it is my fault for making that assumption. Though I am not sure there was any other option to do what I wanted, which is to move my phone service to AAISP's VOIP without loosing broadband access for a few weeks. Though had I known they were not providing a SoGEA line I would have probably committed to AAISP for six months to save on the first fee, but which would have ended up costing me more overall.

In reply to a post by ferretuk:

I migrated to an iDNet SOGEA service in April 2021 from AAISP and there was no charge.

I wonder why your circumstances are different?

Can I ask if you had any problems migrating?

I was told by iDNet that they were having problems placing my order. They saiid they could try to find out why so I asked them to keep trying, but as I have not heard anything back I expect they will come back to me to say they have been unable to resolve the situation. I am not in a minimum term and the control panel says 'Transfer requests allowed'

I am not sure what other options there are for a static IP and no phone service other than Zen (whether SoGEA or an arrangement like AAISP), but presumably anyone else would have the same problem anyway.

This leaves me worried my only option would be to have a new line installed and then cancel the old one. Oddly the installation cost is no different to migrating, but needing a physical installation would be greatly disruptive at best and not good for my health. But while AAISP's service is fine, it is just too expensive.

In reply to a post by Iniltous:

As I understand it , any ordinary WLR line can be made OCB ( outgoing calls barred ) where dialtone is delivered, but the only allowed calls are to 999, 100, and customer service , typically 150, this is the state TOS ( temporary out of service due to non payment ) customers are placed in , incoming calls barred ICB can be set separately, with TOS lines , the incoming service was maintained, so the Telco could ring the delinquent customer to gain payment , or payment plan etc , but with ICB applied , the net result would be a line , still connected to the ‘exchange ‘ whereas a SoGEA doesn’t need to be connected to anything other than the FTTC cabinet, but effectively cant make or receive calls …however from a wholesale point of view the ISP would be paying more for this than a ‘proper’ SoGEA line
With a line in this state 17070 could still report a directory number , if not already tried , give it a go , although any number reported wouldn’t be of any use as calls to it would still be barred….it’s also possible that 17070 could also be a number that’s unavailable

FWIW, A&A use another feature, there is no dialtone.

In reply to a post by Rebecka:

In reply to a post by ferretuk:

I migrated to an iDNet SOGEA service in April 2021 from AAISP and there was no charge.

I wonder why your circumstances are different?

Can I ask if you had any problems migrating?

It doesn't help I guess, but my migration was seamless...

Others will be able to add detail on the migration process - I think there used to be a process that needed a spare port in the cabinet as it involved provisioning the new service and then re-jumpering. I'm hoping that I'm either wrong about this, or that there's a more streamlined method of provisioning now as it would be scuppered by a full cabinet!

Thank you. It is helpful just to know the problem is something peculiar to my line. It is very strange though as moving from a combination of BT and Sky to AAISP was as seemless as it is supposed to be.

Along with SoGEA, are VRI (Voice Re-Injection) faceplates going to become available?

If everyone is being taken off analogue voice services, there are going to be people who want to continue using their telephone extension wiring with their VoIP phone service?

In reply to a post by Rebecka:

Thank you. It is helpful just to know the problem is something peculiar to my line. It is very strange though as moving from a combination of BT and Sky to AAISP was as seemless as it is supposed to be.

As others have said AAISP connections are currently line rental + FTTC, but with incoming and ougoing calls barred. There are various Openreach charges for provider to provider migrations and others for conversions such as ADSL to FTTC or WLR+FTTC to SoGEA, many providers just lump these together in a generic "setup fee" which covers their admin and Openreach charges so it may be iDNet have a lower generic price for the straightforward cases and pass on any additional Openreach charges.