In reply to a post by gorebrush:

Week 2 April here and it's been 100% other than when I've been faffing internally.

Edited by Chrysalis (Fri 24-May-24 16:35:30)

Our LNSs remain stable running the 'Factory' software. Work continues in our test lab and on non-customer affecting parts of our network to track down the problem with the alpha software.

For the past month or so our service has no incident of LNS hangs, most of our FB9000 LNSs have an uptime approaching 100 days. We are confident that the Factory software is stable.

In reply to a post by candlerb:

Update on the status page:

Our LNSs remain stable running the 'Factory' software. Work continues in our test lab and on non-customer affecting parts of our network to track down the problem with the alpha software.

For the past month or so our service has no incident of LNS hangs, most of our FB9000 LNSs have an uptime approaching 100 days. We are confident that the Factory software is stable.

Interesting that it was "alpha" software that was causing the problems. But good that the released software is stable.

In reply to a post by candlerb:

I do wonder though, what shiny new features were so important in this new software that (a) they put it straight into production, and (b) they persisted with trying to fix it *in production* for months, rather than rolling back to the stable software straight away.

The positive from this is that the existence of software which is stable under the same load strongly suggests that it's *not* flaky hardware after all. Not 100%, but very likely.

Edited by E300 (Sat 25-May-24 09:50:00)

In reply to a post by E300:

I'm assuming they've gone back to the original Firebrick OS that only runs on 2 cores and the OS they need to get working is the complete rewrite that allows the new Firebrick to run using all the cores.