IP telephony 50% increase from Jan 2026

1.00 Month, Services for all of Oct 2025
PSTN/VoIP telephone number (Bronze) £1.44
[£1.50+VAT from January 2026]

HOW can monthly service charge increase 50% ???

It is “only” 50p, but that is 50%

On already existing number, using my own equipment

What does cost more?
As far as I can see, absolutely nothing!
It makes zero difference if my phone logs in to the network or not

Seb

I believe the 1.00 your looking at is the quantity, looks like its going up from £1.44 including VAT to £1.50 excluding VAT (so £1.80 including VAT) which is a 36 pence rise.

Regards

Andrew

Ok, so that is 25% up

Still, for WHAT exactly?

Seb

In reply to a post by sebus:

Ok, so that is 25% up

Still, for WHAT exactly?

Seb

For providing a service to you. If you think you are being treated unfairly go somewhere else. That is how a market economy works.

In reply to a post by sebus:

1.00 Month, Services for all of Oct 2025

...

It makes zero difference if my phone logs in to the network or not

At £1.00/month, I would worry whether the service was long term viable, unless it were an add-on to some other service. Even at£1.50, I would still worry.

What happens if the outfit goes belly up? Are they going to be rescued? Are all the potential rescuers going to pass on taking over, if it becomes known that the customers are cheapskates who will whinge no end if prices have to be increased?

Food for thought.

My advice would be to get over it, have you seen what the wider economy is looking like currently? A&A provide probably the best low cost VoIP option and I'm fine if they charge an amount required to employ staff who know what they are doing.

Edited by jpm (Thu 02-Oct-25 10:38:47)

For continuing to provide a service to you while the government has seen fit to increase the cost to employers of employing its staff by increasing employers' National Insurance contributions rather heavily.

No doubt Magrathea, who provide the platform A&A use, have seen their own costs increase as well.

Don't vote for politicians, it only encourages them!

I see that you miss the point, it is little money, it is the fact that it is still 25%
I do not discuss if the value is good or bad, if the service is fair etc

It is just pure number, 25% looks bad, that’s all

As to support, I try to use none, all account management is done online, I make no calls ever (not to support, not via voip line - basically have the number so nobody else has it)

But you are right, sadly it is what it is and unlikely to get any better

Edited by sebus (Thu 02-Oct-25 16:53:20)

In reply to a post by sebus:

I see that you miss the point, it is little money, it is the fact that it is still 25%
I do not discuss if the value is good or bad, if the service is fair etc

It is just pure number, 25% looks bad, that’s all

As to support, I try to use none, all account management is done online, I make no calls ever (not to support, not via voip line - basically have the number so nobody else has it)

But you are right, sadly it is what it is and unlikely to get any better

May I enquire what your grocery shop inflation has been over the last year or two?

25% seems quite fair to me.

It will be the first increase for three years (the last increase was Jan'23) and as it is such a small amount then any increase will in percentage terms look bad, by contrast the prices for the silver level numbers is only going up by 12.5%