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Standard User Mendip
(learned) Sat 10-Jan-26 19:27:51
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Re: IP telephony 50% increase from Jan 2026


[re: Bushy2025] [link to this post]
 
In reply to a post by Bushy2025:
Have they ever stated that they targetted technical users or was the primary market for VOIP technical users


Well, yes:

Support of lesser-technical users who have been forced to migrate, and then need help setting everything up makes it difficult to make the service – originally conceived and priced expecting only highly technical users - profitable, and as many people are reliant on it, we want to make sure it is sustainable so that we can continue to operate it into the future.


However, I feel that the increase is reasonable...

Edited by Mendip (Sat 10-Jan-26 19:30:18)

Standard User Bushy2025
(newbie) Sat 10-Jan-26 19:45:39
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Re: IP telephony 50% increase from Jan 2026


[re: Mendip] [link to this post]
 
As I suggested, when initially providing the service they expected primarily technical users to want to purchase VOIP but the market has changed due to the developments in telecoms infrastructure..
Standard User burble
(experienced) Sat 10-Jan-26 20:50:57
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Re: IP telephony 50% increase from Jan 2026


[re: Mendip] [link to this post]
 
In reply to a post by Mendip:
However, I feel that the increase is reasonable...


A 25% increase is never going to be popular, but compared to BT et.al it's still much cheaper for using the service to receive calls only, or use as PAYG.


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