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Standard User MrM0ng00se
(newbie) Mon 04-Feb-19 09:25:06
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Need some help / advice interpreting BQM

[link to this post]
Hi Guys, new to the forums.

Been having some bother with Virgin the last few weeks with my SH3 as I have been getting random issues with line speed, drop-outs, high latency on my Vivid 350 Virgin connection. They came out on Saturday after 3 weeks as the originally claimed it was a network issue in my postcode to run some checks and advised me that it was down to a SH3 firmware issue on some of the hubs so replaced it but it does still not feel 100% right so I wanted someone to take a look and tell me what they think.

My Broadband Ping
Standard User ian72
(eat-sleep-adslguide) Mon 04-Feb-19 10:04:14
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Re: Need some help / advice interpreting BQM

[re: MrM0ng00se] [link to this post]
Looks similar to most Virgin SH3 ping responses that have been posted here. SH3 have a chipset that tends to give high ping latency.
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