Thanks for your reply. I have gone as far as to test with my LAN entirely disconnected and the graph looks the same. So there's no doubt in my mind it is a busy probably oversubscibed network.
The only metric virgin seem to look at is bandwidth with no interest in looking at ping times or bloat (two things most important for latency sensitive apps for voip and gaming). Has anyone managed to get Virgin to acknowledge let alone address this? I have given up trying to call them because if someone asks me to reset my hub one more time I might burst a blood vessel.
(also on the vivid100 plan I should be getting 100/10 but at peak times during the day I get something closer to 50/1. I get it there's increased load right now but for my use case 1mbps up is useless.)
Edited by Ruhul (Fri 29-May-20 14:52:56)