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Standard User Bladesman
(learned) Tue 20-Oct-20 13:44:22
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BQM showing packet loss but nothing else does


[link to this post] 		 
My bqm shows slight intermittent packet loss. However, when I run a pingplotter or do any other kind of network tests I get no packet loss whatsoever and have no issues with my connection.

I am running a Netgear XR500 with a super hub 3 in modem mode all on latest firmware.

My graph is here:
My Broadband Ping

What could be causing this?
Administrator MrSaffron
(staff) Tue 20-Oct-20 14:22:48
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Re: BQM showing packet loss but nothing else does


[re: Bladesman] [link to this post] 		 
The software in the router and how it is handling the ping box pings which are slightly smaller than a normal ping so might be handled differently in some rare cases.

Andrew Ferguson, [email protected]
www.thinkbroadband.com
See if your ADSL stats are any good | UK broadband availability checker | Speed test for PC, tablets and mobiles
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User Bladesman
(learned) Tue 20-Oct-20 14:31:27
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Re: BQM showing packet loss but nothing else does


[re: MrSaffron] [link to this post] 		 
Thanks for the reply. So essentially they are false positives?


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Administrator MrSaffron
(staff) Tue 20-Oct-20 16:46:18
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Re: BQM showing packet loss but nothing else does


[re: Bladesman] [link to this post] 		 
Possibly

Andrew Ferguson, [email protected]
www.thinkbroadband.com
See if your ADSL stats are any good | UK broadband availability checker | Speed test for PC, tablets and mobiles
The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
Standard User MacAbout
(newbie) Sat 31-Oct-20 08:46:04
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Re: BQM showing packet loss but nothing else does


[re: Bladesman] [link to this post] 		 
It could also be something else along the way. For the last month or so the BQM has shown me low levels of packet loss, yet no other tests show this.

I suspect the problem isn't between me and the Internet, but between my ISP (Zen) and the BQM host.
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