Solid red on BQM

Recently I have noticed areas os solid red on my BQM that I have not seen before unless there has been an outage. I hope you can see this on the link below. I have Virgin 200 Mbps in modem mode and an Asus router. I have been using the BQM for a long time and have not changed any settings recently. The internet is working at full speed according to checks on here and Speedtest. Does anyone know what is causing this?

https://www.thinkbroadband.com/broadband/monitoring/...

Does the IP on the BQM still match your current IP?

Solid red usually means outage or modem turned-off.

I haven’t changed anything, but I just checked and it is correctly set to Virgin Media. After a long period of red, it has gone back to normal, and it seems to do this every day.

https://www.thinkbroadband.com/broadband/monitoring/...

Which device did you turn on or off at the start and end of the red patch?

There is nothing that was switched on and off to coincide with the start and finish times of the red zone. My son was on a Zoom call all evening until 0030, and various iPhones and iPads are connected and used intermittently. The Sky+HD box is connected via Powerline devices but we did not download anything overnight. We did watch some Netflix late evening.

In reply to a post by Darksidecat:

There is nothing that was switched on and off to coincide with the start and finish times of the red zone.

Most likely the IP address changed and your BQM is now pinging some other VM customer.

@jchamier Thank you so much, I think you have solved it.

In reply to a post by Darksidecat:

@jchamier Thank you so much, I think you have solved it.

This is one reason why you should try and use Dynamic DNS. I can't remember what services the Hub 3 supports. In my case I have my Hub in modem mode (as it is the wrong side of my home) and have an Ethernet cable to my Asus router, and the Asus supports a lot of Dynamic DNS providers.