I think that some of the Virgin home hubs have a habit of stopping responding to pings.

So after double checking it does in fact seem that after the routers update the ip had changed. How i didnt notice before posting i don't know but i've set up a new monitor so we'll see how it goes.

Thanks guys.

So you aren't on a static IP then.

In reply to a post by Originalj4y:

So after double checking it does in fact seem that after the routers update the ip had changed. ow i didnt notice before posting i don't know but i've set up a new monitor so we'll see how it goes.

Virgin don't do static. They are fairly sticky even through reboots. If you are in modem mode, if you use a third party router then changing the router can change the IP. You should use DDNS to automatically move the BQM to new IPs if the IP changes.

I'm using a Hub 3 in modem mode with my own router, which does DDNS, and I have BQM set to use the DDNS adderss.

As i said i'm stil learning but according to the portforwarding utilities it is static? Also atm i'm only using there hub3 not my own router.

Edited by deleted (Thu 01-Oct-20 13:35:14)

In reply to a post by Originalj4y:

As i said i'm stil learning but according to the portforwarding utilities it is static? Also atm i'm only using there hub3 not my own router.

I don't know what the "portforwarding utilities" are, but Virgin Media in the UK do not sell Static IP for home users. (They have an expensive business product for this).

No software can tell you this.

Can i ask what the difference is between external ip, router ip and computers ip is as it lists all those as different? I've used those utilities program to forward ports for certain games at least that was what it was advertised as.

This may get a bit technical.

The internet uses IP (internet protocol) addresses, there are version 4 and version 6. Virgin don't support v6, so we can ignore this.

1) Your router (the Hub) makes a local network, and gives each of your computers an internal IP address.

2) The Hub itself has its own internal IP address (typically 192.168.0.1)

3) The Hub is provided with a public IP address by Virgin Media.

When you use an application on your computer, and connect to the internet, your computer connects to the Hub, and the Hub then retransmits the request to the internet service. The reply from the internet service comes back to the Hub, and the Hub then relays that to you.

This saves the number of Public IP addresses that your internet provider needs to supply, and given the world has run out of new version 4 addresses, this is a way of sharing 1 address for your home.

The Pubilc address changes, the internal IP addresses are given to your computers, laptops, phones by the Hub. The Hub can be set to always give the same internal IP addresses to a device.

Port Forwarding - this is how you tell the Hub what to do when something from the outside arrives that you haven't requested. Normally the Hub ignores these, but typically for gaming, you need to get these requests to the gaming computer. That is what port forwarding is about.

Ah i see that's basically the impression i'd made but a lot more technical. So the software i use to open ports for gaming and set as static is just between the router and computer etc which would be the 192.168.0.1 or what ever not my actual public IP address?

What "software" are you using to do this? Normally you would just log in to the router admin pages via a browser so it sounds like you are using something that does this for you?

If the address that is "static" starts 192.168 then it is a local private address and not an Internet address (there are groups of IP addresses designed only to be used on private networks that are never used as a public IP).