So if I understand what I'm doing!? and carry out a trace to the Vodafone gateway I'm connected too, it does seem that its the time from the router to this where the bulk of the 20ms come from..

Tracing route to 84.65.192.1 over a maximum of 30 hops
1 3 ms 2 ms 2 ms vodafonePH.powerhub [192.168.1.254]
2 17 ms 17 ms 17 ms 84.65.192.1

In reply to a post by dgilbert2:

In reply to a post by Pheasant:

Well that’s looking a whole lot better. Pretty much a normal BQM there.

Agreed, if it stays like the last couple of days I'll be quite happy. Just hoping that the first evening was a one-off event, but a google search on Vodafone throttling says it might not be. Fingers crossed though! I'm certainly not used to seeing an increase in ping in the evening when no one here is using the internet.

I'm still surprised that the minimum latency on FTP is around 20ms compared to Sky FTTC at 10ms. However, in the "real world", its nothing

What I am really impressed about with this FTP is that when I watch a Sky Stream channel, there is no impact on the BQM!

I wouldn’t get too hung up on minimum latency. Pretty much it’s distance and backhaul network dependent. For example little point me boasting about a 0 to 1ms average ping in London as most of the main internet exchanges, CoLo’s and datacentres are only a few miles away. A bit different if you were located in the Highlands for example.

The key things with any BQM, in order
1. no packet loss
2. no sustained or clearly repeating average or minimal usage spikes or patterns. Little spikes here and there are normal depending on your router and network actual load.

As long as minimum and average latency are stable and relatively clean then you should be fine.

In reply to a post by CJT:

Mine is via OR FTTP, but I think they offer services via CityFibre as well.

Out of curiosity was Vodafone the only choice available?

We cannot get Openreach FTTP.

CityFibre offered 23 ISP's in total, a lot I'd never heard of TBH. I short listed Vodafone / 4th Utility / Beebu, but went Vodafone based on name/generally positive reviews / cost, but accepted customer support was their let down! As for Aquiss, CityFibre didn't offer them but just looked them up direct and they will provide CityFibre at our address, a missed opportunity unless I jump ship within my cooling off period.

In reply to a post by Pheasant:

I wouldn’t get too hung up on minimum latency. Pretty much it’s distance and backhaul network dependent. For example little point me boasting about a 0 to 1ms average ping in London as

The key things with any BQM, in order
1. no packet loss
2. no sustained or clearly repeating average or minimal usage spikes or patterns. Little spikes here and there are normal depending on your router and network actual load.

As long as minimum and average latency are stable and relatively clean then you should be fine.

Perfect, thank you for your time posting this information, most helpful.

In reply to a post by dgilbert2:

We cannot get Openreach FTTP.

CityFibre offered 23 ISP's in total, a lot I'd never heard of TBH. I short listed Vodafone / 4th Utility / Beebu, but went Vodafone based on name/generally positive reviews / cost, but accepted customer support was their let down! As for Aquiss, CityFibre didn't offer them but just looked them up direct and they will provide CityFibre at our address, a missed opportunity unless I jump ship within my cooling off period.

Out of the companies listed by CityFibre I have only head of Vodafone, however if Aquiss do offer you a service, within your price point, I can recommend them.

How far into the cooling off period are you?

In reply to a post by dgilbert2:

Out of the companies listed by CityFibre I have only head of Vodafone, however if Aquiss do offer you a service, within your price point, I can recommend them.

How far into the cooling off period are you?

Today is the 4th day, so was going to see how things went over the weekend

In reply to a post by dgilbert2:

Today is the 4th day, so was going to see how things went over the weekend

Sounds like a sensible idea. You can always call or e-mail Aquiss on Monday.

Martin is very knowledgeable and helpful.

BT ...

And to add that I don't see any large yellow blocks of increased latency. If there are two on video calls and TV streaming, there might be a very small bump caused locally but not network based issues.

My router does an automated speed test daily and will flag any issues with up/down/latency to me on email.

In reply to a post by dgilbert2:

I'm still surprised that the minimum latency on FTP is around 20ms compared to Sky FTTC at 10ms. However, in the "real world", its nothing

If you're north of Birmingham, or in Scotland or over in Belfast, then its nothing. My Virgin Media connection in Hampshire is over the old coax cable (DOCSIS) technology and the minimum ping is higher than most FTTP providers. Doesn't really affect anything unless you are worried about gaming.

(link in .sig)