OK, thanks- haven't seen that before, must just have been lucky.

Yep same gateway as my HO connection, unsurprisingly given we're on the same subnet.

Just to clarify, on testing this evening from my connection:- I can only successfully ping your address from my own Hyperoptic WAN connection. However if I try from my other WAN connection then it fails. I've also tried from another router running an EE connection and that also fails to your IP address.

So I believe the issue is within the Hyperoptic setup of your static IP address.

That is likely because, as I wrote previously, from 4pm today I am again connected to a VPN from the router which is the only way to obtain a stable connection.

I cannot ping my HO IP from my phone 5G connection whenever I am connected to the VPN, but I can when the router is not using the VPN. So can you according to your post of Tue 06-May-25 19:16:28.

Thanks!

Edited by Pippo123456 (Thu 08-May-25 18:46:51)

Now you should be able to ping my IP from anywhere. In case you are still online

Edit. Scratch that last post 🤣

Edited by Pheasant (Thu 08-May-25 18:56:07)

Do you have a business or personal contract? I have no possible explanation for the different behaviour of our two connections wrt BQM.

Also do you know of any Linux utility that provides the same kind of analysis of BQM but pinging from my router?

I have set up a cron job to run the Speedtest cli at 5 minute intervals and was able to document the dropouts but something that produces a graphical output without further manipulation would be an improvement.

Business HO connection.

Try creating a reverse test at f8lure. Instructions are here:
https://f8lure.mouselike.org/index.asp?DoAction=Reve...

In reply to a post by Pippo123456:

… I am again connected to a VPN from the router which is the only way to obtain a stable connection.

I know you’ve been trying to reach out to HO, but worth persisting to get through to second or third line support on this matter. There’s definitely something awry with your connection and its setup.

I suspected that!

They are clearly doing something non-kosher with the non-business connections.

I have tried the f8lure reverse test from a wired connection to the openwrt router connected directly to the OTN.

If I connect through the VPN it works fine. If I connect without the VPN:

1. The graph on f8lure never shows anything.
2. This is what I get in the command window from which I have launched the test

1746779541 19 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779545 29 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779547 37 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779551 47 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779553 55 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779557 65 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779559 73 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779563 83 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779565 91 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779569 101 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779571 109 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779575 119 windows.mouselike.org Lost Ping (current loss 1.02%)
Posting to central logger.
1746779577 11 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779583 23 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779589 35 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779595 47 windows.mouselike.org Lost Ping (current loss 1.02%)
ERROR AT windows.mouselike.org
System.Net.WebException: The operation has timed out.
at System.Net.HttpWebRequest.GetResponse()
at System.Net.WebClient.DownloadBits(WebRequest request, Stream writeStream)
at System.Net.WebClient.UploadBits(WebRequest request, FileStream readStream, Byte[] buffer, Int32 chunkSize, Byte[] header, Byte[] footer)
at System.Net.WebClient.UploadValues(Uri address, String method, NameValueCollection data)
at reversef8lure.Program.UpdateFilesAppSub() in \\VBOXSVR\reversef8lure\reversef8lure\Program.vb:line 121
at reversef8lure.Program.NewPingTest() in \\VBOXSVR\reversef8lure\reversef8lure\Program.vb:line 85
ERROR AT windows.mouselike.org
1746779601 59 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779602 66 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779607 77 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779608 84 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779613 95 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779614 102 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779619 113 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779620 120 windows.mouselike.org Lost Ping (current loss 1.02%)
Posting to central logger.
1746779625 11 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779631 23 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779637 35 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779643 47 windows.mouselike.org Lost Ping (current loss 1.02%)
1746779649 59 windows.mouselike.org Lost Ping (current loss 1.02%)

forever!

I bookmarked your existing f8lure BQM and on the secondary test (hosted from AAISP) I can see there are two windows where that BQM appears to be ‘normal’
- yesterday between approx 14:30 and 17:00
- this morning between 7:30 and 9:30

Presume this is when you had your tunnel running or something else?