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Standard User lonestar
(learned) Thu 20-Mar-08 11:44:47
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bt broadband and dabs offer


[link to this post]
 
hello,
i've just signed up for bt broadband option 3, and part of the signup offer was �500 of dabs vouchers, no i've been past from pillar to post trying to redeem these vouchers, bt tell me to contact dabs, dabs tell me to contact bt, and neither will help me out.

as my service went live on the 17/03/2008, and i am still within the first seven days of the service, am i able to ask for a mac code, and move to another provider, without uncurring a cancellation fee?
many thanks
Standard User andy2004
(member) Thu 20-Mar-08 19:29:51
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Re: bt broadband and dabs offer


[re: lonestar] [link to this post]
 
not sure all i do know is they count the 7 days from when the order was placed to when it was provisioned. You may be stuck in a long contract which would be costly to get out of
Standard User deleted
(deleted) Thu 20-Mar-08 20:18:18
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Re: bt broadband and dabs offer


[re: andy2004] [link to this post]
 
nope right to cancel is up to the point of service activation


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Standard User Tenacious_T
(member) Thu 20-Mar-08 22:04:00
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Re: bt broadband and dabs offer


[re: deleted] [link to this post]
 
go back to the point of sale (where you ordered it) and get a contact number and chase your vouchers up with them

__ ____ ______________ ____ __

BTBroadband

"We've just tested your line and can confirm your line supports the UK's most complete broadband package, BT Total Broadband and we can confirm that you will be able to reach a maximum download speed of 7.5 (Megabits per second)"

IP profile for your line is - 7150 kbps
DSL connection rate: 448 kbps(UP-STREAM) 8128 kbps(DOWN-STREAM)
Actual IP throughput achieved during the test was - 6538 kbps
Standard User deleted
(deleted) Thu 20-Mar-08 22:06:56
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Re: bt broadband and dabs offer


[re: lonestar] [link to this post]
 
Can't help with your question, but, did you sign up via the Dabs web-site?

http://www.dabs.com/Article.aspx?NavigationKey=4294967285+4294966792+4294967281&ArticleID=969
Standard User andy2004
(member) Fri 21-Mar-08 10:43:38
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Re: bt broadband and dabs offer


[re: Tenacious_T] [link to this post]
 
"..go back to the point of sale (where you ordered it) and get a contact number and chase your vouchers up with them.."

which knowing BT first thing they will ask is have you turned off your anti virus and firewall :P
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