Hi Rroff,

I know Anne picked this up and arranged for a technical team to get this sorted for you, and I am sorry you are still having problems. I'll give them a shout to see what the situation is on our end.

All the best,

Stephanie
BT Support

Hi thanks for the reply.

Anne got someone from the technical team to deal with it, who said it would "deffinatly" be fixed wed or thurs, worst case friday, but so far nothing - its now been esculated to executive level complaints who said they'd have the "high level" technical complaints team look at it.

Yawn

Yes. thanks for the reminder, Zigtec.

As Ade has suggested, the referrer Vivaciti claims they have nothing to hide whilst pimping their wares on the BT forum. Yet they take great pains to hide who they are, whether they are a sole trader, a limited company or a partnership. They also take great care in not revealing their address. Perhaps it really is in a flowerpot at the bottem of Ade's garden.

As you suggest, UKFSN, although not actively pimping on the BT forum and having recently taken to the forum hills, take great pains to claim that they give all their profits to 'worthy causes' yet their is no evidence they have given any money to 'worthy causes' since a meager £250 way back in 2005.

In any case, the fines due for UKFSN for late filings are many times the amount they gave to 'worthy causes' way back in the mists of time. Let's hope that UKFSN survive long enough to pay the fines and are not struck off before they have chance to hand over the money to the 'worthy causes'

Indeed UKFSN on their website claim that they are members of an OFCOM Approved ADR, OTELO, as is required of all communication providers, even systemless resellers.Yet OTELO don't show UKFSN as members at all.

So perhaps being wary of 'fly by night' referrers who market their wares on Thinkbroadband's forum free of charge is very good advice from the OP.

Thanks for bringing it to our attention.

Edited by deleted (Sat 02-May-09 23:36:57)

A whois on their domain says:

Vivaciti
147 149 Hamlet Court Road
Westcliff on Sea, Essex SS0 7EW
GB

no idea if thats their trading address tho.

I've seen my fair share of enta and griffin resellers - of various sizes - who start up probably with a couple of friends, probably with the best of intentions and 6-18 months down the line they just dissapear, end up filing for bankruptcy or get taken over by someone else resulting in a complete restructuring. Or as a couple of niche market "game centric" griffin resellers are doing now struggling on with poor bandwidth and high latency and bleeding customers left and right.

Edited by deleted (Sun 03-May-09 11:25:01)

Isn't number 147 Hamlet Court Road, The ORCHID SPA, THAI & SWEDISH MASSAGE PARLOUR.

Still gives something to do at lunch time

lol!

Seems to be a number of units operating out of the premises, I'm assuming its rented offices, trade units, etc.

Yep looks like they have competition there as well, there's a International IT Services Ltd based in the same building

Edited by Kimi (Sun 03-May-09 13:38:19)

That's probably vivaciti as it is the vivaciti boss's company. So vivaciti will be just a trading name.

Well thank you Abraham,
you can't even be bothered to spell my pseudonym correctly.
You post such repetitive tedious drivel, that is very close to the edge of slander. Please learn that there is life beyond BT internet....

I have been out for a lovely 16 mile walk today, suggest you go find a hobby too.