How to get ADSL2+?

Hi,

We just got BT Broadband installed (unfortunately) on a 21CN WBC-enabled exchange. I thought the migration to ADSL2+ was automatic for BT's customers? Our HomeHub is still connected with G.992.1 Annex A. How do we get ADSL2+?

Thanks

Similar question from me too but I'm an existing customer out of contract. Can I migrate to ADSL2+ without recontracting ?.

My exchnage was changed over to the WBC in March and I eventually decided to ask when Bt would be changing existing customers over to ADSL 2+ as they are offering it to new customers on my exchange. The answer was you'll get an e-mail to let you know when BT intend to offer to change you over. As for the recontracting - I think you have to sign up to a new contract

http://www.broadband-finder.co.uk/blog/2009/08/18/bt...

Just did a speed test on my line, and the BT result said I was on 13Mbs

Also did another line test at

http://www.speedtest.bbmax.co.uk/

to see what that would come back with and yer WOW 11Mbs downlaod speed, and I did not re grade or re contact. This just happened when they upgraded the Reading Central exchange

http://www.speedtest.bbmax.co.uk/results.php?t=12525...

Simon

In reply to a post by m1chaelscott:

Hi,

We just got BT Broadband installed (unfortunately) on a 21CN WBC-enabled exchange. I thought the migration to ADSL2+ was automatic for BT's customers? Our HomeHub is still connected with G.992.1 Annex A. How do we get ADSL2+?

Thanks

Our line just upgraded automatically one evening a couple of months ago.. We're long out of contract. Some friends on the same exchange and also with BT are still on ADSL though.

I figured because we've been with BT for so long we got first dibbs but, being cynical, I reckon we were actually upgraded because we live on the edge of town and our speed hasn't improved at all because we were already as fast as is possible. The upload has jumped to 750k though. My mates live near the town centre and would easily be getting a vast speed jump and I doubt BT would like that really so they're being held on 8mbit ADSL

I could be wrong but the geeks in control of the exchanges aren't as thick as some other people in BT

Edited by orly (Fri 11-Sep-09 15:43:02)