I rang BT today to cancel my phone line amd CS was trying to persuade me to stay.
During the conversation she said they had increased to Infinity cap to 500 GB and I should join them instead of Virgin.
Is it true has the cap changed to 500GB from 300GB ?
Sync 17250 kbps (down) / 1308 kbps (up) On Slough Main
..when you're leaving, BT get suddenly very keen to offer you the moon on a stick! See if you can get anything in writing from them?
Also worth getting in writing that that minimum cap forms part of the contract otherwise there is nothing to stop them changing it later to a lower cap.
News here as well, and oh BTW they wont even confirm the 300gb cap in writting so dont bother asking for the 500gb cap in writting, basically under the terms and conditions it simply advises that they retain the right to network manage your connection and for very very heavey users restrcit speeds etc etc.
my name has been changed to save me from more company disciplinary procedures.
whatever i say is my thoughts and not those of the company i work for
i.e. if 50% of users are using under 20GB a month, then 500GB is fine for 1% of users, but if 50% are using 100GB a month, then the limit may shift downwards.