We're now informed that our contract doesn't expire until 07/2011 anyway and, despite BT's shortcomings, if we want to duck out before then it will cost (thanks, guys).
You chose to sign up for that package. BT are always up front about the length of their contracts and it's not usually difficult to work out that there's a penalty clause.
Although BT trumpets that ADSL gives up to 20mb/s, the service we actually receive varies between 1.3mb/s and 3.2mb/s. After many contacts and much faffing, BT always fall back on our distance from the exchange. TB's slowspot map confirms that the whole of our locality is poorly served.
Yes, that's what 'up to' means in this context. That's been established ever since ADSL Max became available nearly a decade ago.
But latest info is that long delayed FTTC will be available here, at a cost, from 31/03/2011, and BT website refers to Infinity speeds of ''up to 40mb/s".
Yup. Same deal. By moving the equipment closer you should get faster connection speeds but the actual speed it depends where your nearest cabinet is.
connection speed is only part of the problem. That only indicates how fast data flows between you and the cabinet/exchange. There can be more problems after the exchange especially with products based on BT's wholesale system (as BT Infinity is).
Upgrading to FTTC might mean you move from a Ford Escort to a Ferrari but if you're doing all your travelling in rush hour on crowded roads you won't hit your stop speed very often. In theory your ISP (BT in this case) can just order more capacity. In practice for a variety of reasons that costs a lot of money. The nature of the UK Internet market is such that most people want to pay as little as possible. That means ISPs have the choice of running at a loss or running a service that slows when everyone piles on. My concern is that BT are pricing Infinity very low for what it claims to be. Either it's going to turn out to be God awful or else there will be a big price hike once they've got people hooked.
I'm with an ISP that chooses to ensure it always has ample capacity. It also seems to ensure that they never make a profit. Just not enough people willing to pay enough for a decent service.
Maybe BT have the right idea. Get people to realise how useful a fast connection is then make them pay a proper price for it. Unfortunately I think Ofcom will have something to say about that
Edited by Andrue (Mon 14-Feb-11 13:19:34)