Basically the line is clear when only a phone is plugged in, when the ADSL is on the line becomes very crackly making phone call difficult and the ADSL modem have real troubles making or maintaning a connection.
Problem has only started happening over the last week but is now at a point where I can't use the broadband.
3 different filters
2 different cables between modem and filter
Home Hub V3 and a Netgear modem/router think it's DG834 to rule out modem
Unplugged the ethernet cable to PC to rule out anthing to do with that
Was originally in the master socket anyway but have taken off faceplate and tried in the test socket
Any ideas? I'm guessing from the testing I've done that it has to be an external problem of some kind? Not had any issues before, was on NewNet until a few months ago and changed to BT, been working fine until now.
Am I missing something or do I report it to BT?
If I need to report it, do I do it with the broadband side or the phone side?!
I've heard lots of bad reports of getting BT to fix issues so any tips of how to go about it would be appreciated.