Spotify / BT Infinity

I am on BT Infinity and been having problems with Spotify (big delay in songs starting to play and also intermittent playing, the songs stop for a few seconds). The problem seems to occur during peak times (when BT throttles P2P).

According to the following link BT doesn't throttle Spotify but my experience suggests otherwise, has anyone experienced similar problems?

http://community.bt.com/t5/BB-Speed-Connection-Issue...

Post a link and I'll give it a go !

BT seems to throttle a lot of things. What is worse is their support don't know what is actually being throttled and what is not. However they will always tell you it is not being throttled.

On the flip side. It may not be throttled and the source of the song you are trying to get could not be able to send it to you fast enough though I didn't think spotify worked like this ...

In reply to a post by mistral:

BT seems to throttle a lot of things.

In my experience so far the only thing BT throttle is P2P.

In reply to a post by TheHorseman:

In reply to a post by mistral:

BT seems to throttle a lot of things.

In my experience so far the only thing BT throttle is P2P.

And any staff who give out useful information that isn't in the script.

Don't really use spotify that much any more but started it up there and it began playing instantly.

If on Infinity that would have to be some serious throttle to stop a 320Kbps audio file playing

Never had any issues with it here

Have you contacted them about it.

" If you are having any other specific issues with Spotify please send us your details and information about the times and circumstances you are using Spotify so we can investigate. "



It is in the link you posted.

In reply to a post by RobertoS:

In reply to a post by TheHorseman:

In my experience so far the only thing BT throttle is P2P.

And any staff who give out useful information that isn't in the script.