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http://www.speedtest.net/result/1993643642.png
Been like that on an 8MB line for months now
We need putting on a new VP, thats it and its all fixed but getting it done is proving to be im-[censored]-possible
Ive emailed btcare and im waiting for someone at BT in the UK to get back to me about this
But really, you need to pull your hands out your [censored] and just get this done. Its not hard. You did it for me last year when i had this exact same issue.
Its a case of, Hi BT, can i have the internet in exchange for the money that i have given you? No is the answer it seems
BT 8MB
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Ask for your MAC and move to a decent ISP.
What is your connection speed and line stats?
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Thing is, if its congestion, moving ISP wont fix the problem.
Line stats are 100% fine, no errors either.
BT 8MB
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Register (or login) on our website and you will not see this ad.
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If you can move to LLU it would.
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There might not be much you can do then. Asking for your MAC code can help as it shows you've had enough, you don't have to use the MAC code as your current service would just continue as is if you don't use it to migrate. Thing is if there is not competition (well only wholesale) then BT probably don't care, they will upgrade the VP when they feel like it.
Have you checked http://usertools.plus.net/exchanges/ to see if the VP is showing as red?
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Im using a BT Openzone Hotspot that another BT Braodband user has set up on his/hers home hub.
Its just as slow as my own connection BUT webpages load quickly and i dont have to wait 20 sec or more for a page to load.
This all takes the [censored]
BT 8MB
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Update
Ive been up all night re-building my PC and ive just got it turned back on and i wanted to download something, Expecting it to be slow and its not.
Getting 6mb download at the moment witch is fine. But im betting by 10-12am it wont be and it will be butt slow again.
We shall see....
BT 8MB
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Hi SeanSmit17
I can have your slow throughput speed looked at, if it is still presenting an issue.
Send us an email using this link http://bt.custhelp.com/app/contact_email/c/4950
Thanks
Stuart
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Speedtest.net is internet based, so might be the internet side of the BT Total service that is slow and thus nothing to do with exchange congestion
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The author of the above post is a thinkbroadband staff member. It may not constitute an official statement on behalf of thinkbroadband.
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BT Speedtester shows between 0.01mbps and 1.15
Is this the sort of problem that i will still have if i move ISP?
BT 8MB
Edited by Seansmit17 (Thu 07-Jun-12 19:31:40)
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Is that the speed you are seeing now?
And it is significantly different to what was happening at 04:00 this morning. If so there could be an external influence.
Run all 6 speedtester sequentially with Windows Task manager running.
BT; BT Beta; TBB Java; TBB Flash; Speedtest.net; and Visualware.
Record all results and host a screen shot of Task Manager and provide a link to the image.
Repeat this several times; Now, 23:00; early AM (02:00) 09:00 and midday. We can then see how it varies.
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M H C
taurus excreta cerebrum vincit
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ok thats a mouth full but ok lol
Ill get the first batch done now
Not sure what im doing with this visualware thing mind but ive done "something".
http://s79.photobucket.com/albums/j125/seansmit17/Sp...
BT 8MB
Edited by Seansmit17 (Thu 07-Jun-12 21:31:26)
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It is, but it allows you to see how they are all performing and if one achieves a decent speed it rules out the line &c
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M H C
taurus excreta cerebrum vincit
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Done. but no test is going to get a good speed.. it is the line thats the issue.
all the other computers in the house are getting the same lack of any speed
http://s79.photobucket.com/albums/j125/seansmit17/Sp...
BT 8MB
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Right sort of idea ... but wrong part of Task Manager ...
Select the Networking tab, and get all results on a single plot so they can be compared: An example. without any of the other parts of the screen.
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M H C
taurus excreta cerebrum vincit
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Network utilization dont even get close to 0.5%!
BT 8MB
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Set your network card to 100Mb which will show a 500kbps as 0.5%
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M H C
taurus excreta cerebrum vincit
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Ive got to wait for BT wholesale to send someone to the exchange and connect me to another DSLAM. Could take up to 2 weeks to get done!! [censored]!
1hour to download 60mb or 50k ish a sec.. for another 2 weeks. [censored] Sake. Even 1 more day of this is unbearable
BT 8MB
Edited by Seansmit17 (Fri 08-Jun-12 16:53:18)
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Was getting 6mb this morning at 4am
then down to 1mb at 6am ish
now at 12, its down to 50-70k
Does BT Wholesale work on a saturday/sunday?
BT 8MB
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